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Can you reproduce this in a new document? Does it matter which items you add in the Edit Bibliography dialog?
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Are you sure you have 10,000 footnotes? We don't really test Zotero with documents of that size and there may be issues, including just slow performance. There is little we can do about it, as it's a limit of the word processors. Firstly, I have to …
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Unfortunately when I try to download anything from your cloud provider it gives me an error. Could you send one of those documents to support@zotero.org with a link to this thread?
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Thanks for testing, but this isn't really useful. We just need a document where the issue is reproducible before the conversion, or steps to reproduce.
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Zotero Connector will redirect you via your university proxy if it has detected it in the past. So the 418 error you have been seeing could have been related to issues with your proxy. You can temporarily disable the proxy redirection in the Zotero …
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Either way we are very much interested if you are able to reproduce the LO crash, or the Zotero failure to start consistently, either together or separately.
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Could you provide an URL where you see this?
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You should reinstall Microsoft Office and make sure you are running the latest version.
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If you have manually edited the Bibliography style in your word processor you would see this. You can reset it, by switching the citation style to some other, and then back to the one you want to use in the Zotero tab -> Document Preferences.
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Right. Generally Zotero throwing errors upon open would be unrelated to LibreOffice crashing, although there is a tiny possibility there's some general system instability on your machine, especially if it's an older one, like an old hard drive being…
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I am unable to reproduce this on my setup. Could you send the document which causes the bad output before conversion to support@zotero.org?
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The latest version 7 release.
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What version of LibreOffice are you using? LibreOffice 24 is quite unstable, so you should use LibreOffice 7 if possible. Generally LibreOffice crashes are caused either by issues in Java or LibreOffice.
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Can you reproduce this with LibreOffice 7?
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Zotero is based on Firefox, so you will likely see the same behavior there. You will have more luck looking for troubleshooting clipboard issues with Arch Linux and Firefox.
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This is not related to Zotero runtime (although the upcoming Zotero 7 will run in native ARM mode). Word for Mac suffers from some occasional issues with Zotero. They are out of our control and can appear and disappear due to changes in macOS and Wo…
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We have released an update for the Zotero Beta that contains a potential fix for the issue. Could you test it and see if it works with higher refresh rates?
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We have released an update for the Zotero Beta that contains a potential fix for the issue. Could you test it and see if it works with higher refresh rates?
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Do you run any security software? Have you tried disabling it temporarily?
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You need to restart Zotero after changing all monitors to 60 Hz. Sorry, should have included that in my original comment.
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This is currently caused by any monitor running at a refresh rate of over 60Hz. We are working on a fix and will update you once it's out.
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You should disable other extensions, particularly Grammarly, reload Google Docs and see if it works. You might need to restart Zotero.
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Could you create a new temporary Windows account, log off from your current one, log into the new one and see if you still see the same issue with Zotero 7?
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Do you see this if you disable all other extensions in your browser, and restart it?
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@Mowgoli Have you been able to test this more? We are unable to reproduce and thus fix this issue.
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@qieur Have you been able to test this more? We are unable to reproduce and thus fix this issue.
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You should update to the latest version of Word available to you. If Word still crashes, see Troubleshooting Errors in Word Processor Documents
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What's the full version number of Word that you are running?
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@readf0x @gwyn-hopkins I've reproduced and reported this as a bug to the LibreOffice developers. It only occurs with LibreOffice 24, you can revert to the stable version LibreOffice 7, where this bug is not present.
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Are you saving your documents in OneDrive? If so, try saving it on your computer disk.