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[JavaScript Error: "HTTP request to https://research-ebsco-com.evergreen.idm.oclc.org/c/oj3zbi/search/details/z3yv2n6qtj?limiters=None&q=corrections has timed out after 15000ms"] Nearly a hundred lines like this, which is probably throttling aft…
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Yes, but you mentioned using the "Alternative High DPI Scaling Behavior" option in the Compatibility tab. What settings do you change in to make the issue disappear and reappear?
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Could you elaborate a bit more here? Let's ignore Word since it's most likely not relevant. When you setup the Zotero 7 beta, did you change its scaling settings in the properties dialog? Is that what caused the citation dialog to not appear? Which …
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On step 5 what tab do you use to go back to the same site? Does it happen if you wait more than 5 seconds between step 4 and 5?
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The first thing to try is to restart Zotero and refresh the Google Docs page. If it doesn't work then, provide a Debug ID from Zotero (not the Zotero Connector) for an attempt to cite.
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See Reporting Problems. Provide more details.
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See Existing Citations Not Detected
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Every time, I try to add citations, I get the message "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?" I have re-started word and zotero, updated my word, turned off track changes with no he…
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This is a duplicate of https://github.com/zotero/zotero-libreoffice-integration/issues/50
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One of the citations in your document contain a quote " symbol in the URL field, which is what is causing this. You can find the item in Zotero by opening an Advanced Search, changing the Title field condition to More -> URL, then typing " in the…
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See Troubleshooting Errors in Word Processor Documents. Submit a Report ID. What Word processor and what version are you using?
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@piotr1364 Where are you getting these items with these characters? Is this the normal item metadata when saved with the connector, or imported via DOI or similar?
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@Jdelston see Existing Citations Not Detected.
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This issue is caused by Word or even your system being unable to run AppleScript commands. A quick way to test this would be to open the Terminal.app, type osascript -e beep and press Enter. You should hear your computer make a beep. Sometimes rest…
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Make sure you are running the latest version of Zotero, then reinstall the plugin from Zotero Preferences -> Cite -> Word Processors.
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Unfortunately the developers had to revert the change as it broke some other functionality. There currently isn't a timeline for when it will be fixed.
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1.a) You should not be running Zotero with sudo as per that message. ./zotero should suffice (although you should setup the zotero.desktop file). 2.a) Make sure under Tools -> Add-ons the LibreOffice plugin is enabled.
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This isn't a general bug, and is most likely related to something on your system. Submit a Report ID. What OS and what version of Word are you using? Does it work if you save the file somewhere on your disk before attempting to insert citations?
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If you press Zotero -> Refresh in the document you are copying from do you get any messages about citation being unlinked? If not, does copying work if you copy the document piecemeal, e.g. 5 pages at the time, instead of all at once?
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Does it work in a new document? Can you describe step-by-step what you're doing, what you expect to happen and what happens? Submit a Report ID
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@piotr1364 Thanks for the report. LibreOffice will include the fix for this issue in the upcoming versions of 7.6.7 and 24.2.3 (to be released by Apr 21).
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Most likely you have restricted the Zotero Connector from running on all sites. That will break it from working properly. Right-click the Zotero Connector icon in your browser, and under "This can read and change site data" select "On all sites", th…
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Google Docs doesn't allow plugins to set smallcap styles, so Zotero "fakes" it by setting the citation text to font "Alegraya" where it is required. We have a fix for this that has been in a pipeline for over 2 years now that we cannot deploy due to…
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Could you support a Report ID? By this issue do you mean that if you set all your monitors to a refresh rate of 60Hz the Zotero citation dialog appears, but if one of the screens runs with a higher refresh rate the citation dialog does not appear?
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What DPI settings do you have for your monitors? Do altering them, instead of changing the DPI scaling behavior of Zotero also make the citation window appear?
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By "some time" do you mean a matter of a couple of seconds, or a more significant amount of time?
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This is a standard keyboard navigation feature of the list interface like the one in Zotero. Spacebar allows you to select and deselect items for multiple-item selection (along with Ctrl/Cmd-ArrowUp/ArrowDown to move the focused item). What is quick…
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You should try resetting your Normal.dotm template. See https://answers.microsoft.com/en-us/msoffice/forum/all/reset-microsoft-word-365-normal-template-on-mac/9d1fc3e0-2b07-4c88-8edc-88b4155c4e3c
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@k_b_y @eporte Do you see this happen when opening links or .html files in some other way?
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It's almost definitely the flatpak. Flatpaks run in a sandbox which has all its own configuration. We generally do not recommend running Zotero from Flatpak and generally are unable to provide troubleshooting instructions for that specifically becau…