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You need to turn off Insider builds https://insider.microsoft365.com/en-us/join/windows
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There's a bug in Safari at the moment that we are unable to reproduce and fix. You will have to switch to Chrome or Firefox in the meantime to work with Google Docs.
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See Reporting Problems. Provide more information.
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We'll add it for the notes, no reason not to https://github.com/zotero/zotero/issues/3642
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Could you create a new temporary Zotero profile and see if it occurs there?
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Wait, you're not even getting a blinking cursor in the dialog box? Seems like this could be caused by a config option. Could you go to your profile directory and rename prefs.js to prefs-bak.js, then restart Zotero?
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Could you produce a Debug ID for opening the citation dialog and pressing Spacebar?
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Does it work in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…"), with all plugins disabled? Submit a Report ID.
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You should not assume that the issue you are seeing now is related to the old threads. Any software that crashes while working with Zotero is generally the fault of that software, and often addressed by the respective developers without anyone actua…
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Please create new threads for your issues unless you are sure they are 100% identical, and if they are, follow the troubleshooting steps in the existing thread before posting. Have you tried restarting your computer? What version of macOS are you r…
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Please create new threads for your issues unless you are certain they are 100% identical. Submit a Report ID. See Troubleshooting Errors in Word Processor Documents
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You are running a Preview build of Word (their name for a Beta version). You should report these crashes to Microsoft, then switch to a non-beta release.
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons
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See Reporting Problems. Provide additional information.
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See Troubleshooting Errors in Word Processor Documents
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If you create a new macOS user account do you see the same problem there?
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Have you tried restarting your computer? What version of macOS are you running?
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Restart your computer. If it still happens, try reinstalling Microsoft Office.
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Glad you got it working. Generally, though, we encourage users working with documents longer than 50-100 pages to work with LibreOffice or Word. The Google Docs editor itself struggles with larger documents, and the Zotero plugin -- doubly so. Moreo…
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You should report this to the developer of the extension that is causing the bug.
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There's currently a problem with Safari that we are unable to reproduce. Google Docs works fine with Chrome, Firefox or Edge.
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Does this happen in a new document? Could you submit a Report ID?
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Does it happen if you disable extensions in Zotero and restart? If it does, could you create a screen recording, upload it somewhere (like dropbox) and post a link here?
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Could you submit a Report ID?
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You have to close Zotero in the other user, or configure Zotero on each account to be able to work with multiple Zotero instances
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You will have to follow the last step in the troubleshooting instructions.
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See Troubleshooting Issues with Zotero Translators
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Can you describe step by step what you're doing, starting from pressing the Add/Edit Citation button in Word, what happens and what you expect to happen?
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Does it work if you disable all extensions in Zotero, restart it, then try to save the same paper again? If not, can you provide another Debug ID?
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See https://www.zotero.org/support/kb/citations_underlined