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(1) I am finalizing my Ph.D. and have about 10 separate Google docs, each with in-text citations hyperlinked to my Zotero database. What is the best way to merge the documents without losing the hyperlinks into one final document and then create the…
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Zotero uses the current paragraph/character style when inserting citations. If you want to maintain font coloring, you should create a character style in Word, and use it for colored text. That way Zotero inserted citations will also have that color.
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This message generally means what it says. If you keep seeing it even when your colleague is not working on the document, you can override this message in the "Need help?" section of this message.
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See Existing Citations Not Detected.
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Those instructions are incorrect, you should let the administrators of that guide know.
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See Reporting Problems. Provide more information.
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Zotero is based on Firefox. Both Firefox and Zotero attempt to use xdg-open on Linux, but it seems that they are unable to, or something goes wrong when they try to. This isn't a general issue on Linux (working fine here on Ubuntu), so you will have…
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Yes, you cannot leave the proxy URL scheme blank. Zotero proxy support cannot work without the proxy URL scheme. Although I'm not sure if OpenAthens even has an URL scheme, and in that case you don't need to setup Zotero proxy entries at all. When y…
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You have to enter a valid Login URL and Proxied URL scheme for it to be saved. If you leave one of those two fields unchanged the proxy will not be saved.
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Does opening a downloaded file folder work for you in Firefox?
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Once again, please post a screenshot of the Google Docs link insertion popup (which is opened by pressing Cmd-K or the Insert Link button in the Google Docs editor).
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Generally this means that the Zotero plugin in Word is unable to run its macros. This is most likely due to user configuration. First make sure you are running the latest version of macOS and Word. Then see that under Word Preferences -> Security…
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See Troubleshooting Errors in Word Processor Documents
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Do you see this in a new document? What version of Java do you have installed? Have you tried updating that?
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If you run into a situation where nothing happens when attempting to cite with Zotero it means you have are already citing with Zotero somewhere else (like in a different browser). Restarting Zotero fixes that. Can you try in a different browser aft…
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You should switch the citations to be stored as footnotes first, then switch to an in-text style.
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It seems that Google servers are experiencing some issues. This will likely resolve on its own, but we are monitoring the situation.
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Would you open that same link insertion dialog, take a screenshot and post it here? Your citation dialog has an unusual look based on what you sent us. Do you have any other Google Docs browser extensions installed? Does Zotero work if you remove th…
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@lgnadolskis Zotero 7 will include an updated version of the citation dialog that will work much better with screen readers.
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Submit a Report ID. What word processor are you using? If you are trying with multiple, we should focus on a single one in this thread.
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Make sure you are running version 5.0.119 of the Zotero Connector, then restart Zotero and your browser and try again.
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See Troubleshooting Issues with Zotero Translators
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Zotero never provided a Google Sheets addin in Workspace Marketplace or any other place. We only have a plugin for Google Docs.
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See my screenshot above. In the Elements panel at the bottom of the window you will see a bunch of lines starting with angle brackets "
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Could you restart Zotero and your browser, then produce a Debug ID from Zotero (not the Connector) for an attempt to cite that results in the red bar?
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Does it still happen if you restart your browser and Zotero?
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See https://forums.zotero.org/discussion/comment/456375/#Comment_456375 Make sure you are running Zotero Connector 1.0.119 and let us know if it continues.
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See https://forums.zotero.org/discussion/comment/456375/#Comment_456375
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See Troubleshooting Errors in Word Processor Documents, particularly the last step. You should figure out which citation is causing the bibliography to be displayed as HTML.
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If you see the problem reappear let us know and submit a Report ID from the Zotero Connector without restarting the browser.