Upgrade Storageadomasven
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Yes. See https://www.zotero.org/support/zotero_data if you want to know where Zotero stores your data.
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What is the full version number of Office/Word that you are using? Make sure you are running the latest official version.
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The plugin is mostly finished, but there are some issues on Word Online editor's side that we are working through with Microsoft. As this requires some back-and-forth and unclear when all issues can be cleared up we cannot give a release timeline.
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You can uninstall Zotero fully wherever it is installed and reinstall the newest version. Your data will not be affected.
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Submit another Report ID after attempting to insert a citation.
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You need to put Zotero.dotm into your Word Startup folder and add it to trusted locations. You should also remove Program Files/Zotero from the trusted locations. You should make sure that your Word Startup folder is set to the default location. See…
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Could you take a screenshot of the File Locations dialog in Word which shows the location of the startup folder?
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#word
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Submit a Debug ID which shows an attempt to insert this citation.
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See Troubleshooting Errors in Word Processor Documents.
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If you are having issues with the Zotero Connector you should report that. If you do not have it enabled while copying and pasting citations in Google Docs, they will unlink. For your specific issue now see Reporting Problems and provide steps of wh…
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version => 6.0.30 For some reason you are not getting Zotero updates. The latest version of Zotero 6 is 6.0.37, but you can also upgrade to Zotero 7 which is now released as stable. You should update and figure out why you didn't get any updates.…
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We recommend removing any current installations of LibreOffice and installing it either via the apt repository or by downloading it directly from the LibreOffice website. Then the automatic installer should just work. Let us know if you still have p…
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Are you saying this happens on multiple word documents or just a single one? Does removing the Table of Contents form the document help?
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@JuriaMasters Could you provide a Debug ID for an attempt to insert a citation into a document that is saved in OneDrive? EDIT: Actually if you switch to Zotero 7 it's likely going to work fine.
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It seems that you used the Moving Documents with Zotero Citations Between Word Processors procedure. If you are splitting your document up into multiple parts, you don't need to do that. You only need to copy the chapters and paste them into a new d…
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This seems like a weird behaviour with ScienceDirect website. If you open the link above and scroll to the top of the page, the scrollbar of the sidebar doesn't appear. It only appears once you scroll down beyond the ScienceDirect website header. Th…
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Restart Zotero and your browser. Provide a Debug ID from Zotero (not the Zotero Connector) for an attempt to insert a citation that stops in this way.
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Provide specific ISSNs or DOIs that you are having issues with.
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If this is a university lab machine, Zotero running in another user's account may be interfering. The first thing to try is restarting the computer. Otherwise you should make a screenshot of the issue and post it here.
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(1)(+0000000): HTTP 0 error from WebDAV server for OPTIONS request A 0 HTTP response generally means that something is blocking Zotero for even making the request, like a misconfigured Proxy, security software or firewall. If you run any of those, m…
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Provide a Debug ID from Zotero for an attempt to insert a citation that fails
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Does this still happen if you restart your browser? Does it work correctly in a new document? What if you make a copy of this document via File menu in Google Docs? Does it work with a different browser?
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You have 490 citations in your document that you have edited manually, Zotero has prompted you about whether you want to keep those changes, and you said Yes. That is why Zotero is not updating them. This either occurred due to you modifying every i…
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See Reporting Problems
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#windows
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Thanks! Zotero on Mac was much more quicker with the previous version ... I made the update to 7.0.11 this week with the new visual and since then everything is just slow as I have never experienced! ... I wish I could "undo" the update :( You can …
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When you try again do you get an account selection screen asking to authorize Zotero? You need to choose the account that the document is created with, not one that is associated with Zotero.
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Try in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode).
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In Zotero Document Preferences make sure that you have set Zotero to use ReferenceMarks and not Bookmarks for citations.