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Did citing with Zotero ever work on this computer before? What is the full version number of Word that you are running? Open a Word document, choose File from the top left corner, and then click either Account or Help on the left nav bar. You’ll see…
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If it works in a new document see Troubleshooting Errors in Word Processor Documents.
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If you have modified you Normal.dotm template in Word the Zotero tab might not appear. Resetting it might help. Find your Normal.dotm file under C:\Users\user name\AppData\Roaming\Microsoft\Templates and move it somewhere else temporarily (like your…
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Please do not post the debug log directly into forums. Please describe in full detail what you are working with, what went wrong, what you have attempted to fix it, and what is the current state. Submit a Report ID from Zotero (not Zotero Connector).
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Where are you trying to insert a citation? Submit a Report ID from Zotero.
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You have to change the styling of the Normal paragraph format. Zotero will use the style of the paragraph to format inserted citations. See https://support.microsoft.com/en-us/office/customize-or-create-new-styles-d38d6e47-f6fc-48eb-a607-1eb120dec563
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What word processor are you using? You can remove the bibliography from your text, and insert it somewhere else by using the Add/Edit Bibliography button, if you cannot append any text to your document after your Zotero bibliography (although genera…
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@adamzr97 If you can still replicate this issue with BBT extension enabled, would you submit an issue to the plugin developer, as he is interested in fixing the issue https://github.com/retorquere/zotero-better-bibtex/issues
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Could you post the ticket link here?
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Submit a Report ID from Zotero. What version of Word (full version number) are you using? Where did you get the Zotero.dotm file that you manually installed?
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Another user posted about this too. A bunch of [JavaScript Error: "HTTP request to http://127.0.0.1:23119/connector/getTranslators has timed out after 15000ms"] [JavaScript Error: "HTTP request to http://127.0.0.1:23119/connector/ping has timed out …
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Actually this is most likely related to the Better BibTeX extension in Zotero, there is another thread discussing this.
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A non-trivial number of bugs have been introduced with LibreOffice 24, so I suggest going back to version 7 and seeing if you can reproduce this, and if not - report it to LibreOffice. There is also a small possibility, that this is caused by some i…
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Try running Zotero in the Troubleshooting Mode (Help -> Restart in Troubleshooting Mode) and see if you still cannot save.
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Restart Zotero and your browser. Attempt to insert a citation. If you only see the "Zotero is updating your document. Please wait..." message, look through open Zotero windows on your computer and see if the citation dialog has opened but did not ap…
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Submit a Report ID
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You should follow the final step of Troubleshooting Errors in Word Processor Documents instructions. Once you isolate the snippet which causes the issue send it to support@zotero.org
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We cannot help you with troubleshooting Brave, but if you submit a Debug ID from Safari Connector for a refresh and save attempt for a page we can take a look. You should start by restarting your computer though.
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Unless you can reproduce this in a new document you will have to follow theTroubleshooting Errors in Word Processor Documents steps. This isn't a Zotero bug, but rather something broken in Word, but without isolating what causes it, it won't be poss…
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Restart Zotero, go into Word and take the sequence of actions that cause Word to crash, then submit a Report ID from Zotero. Submit it even if the dialog listing errors is blank.
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Citations in captions are not supported.
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Does it work in Chrome if you disable all other extensions beside Zotero and restart Chrome?
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It's not a small document, but something that Zotero should handle with reasonable speed. If you have time, would you run through the last step of Troubleshooting Errors in Word Processor Documents on a copy of this document? The debug log you have…
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Submit a Report ID from Zotero after the receiving the error. What word processor and what version are you using?
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Disable all installed add-ons, restart Zotero and see if it still does not work. If not, submit a Report ID
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Does it work in a different browser? If you disable all extensions in your current browser and restart it?
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Does it work in your existing profile if you disable all other extensions and restart Chrome?
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Does it work in a new Google Chrome profile?
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Could you test and see if it occurs in Firefox?
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If you have a table of contents in your Word document try removing it and see if it still happens. If it does, you will have to follow the troubleshooting steps and say what happens at each step. You should not skip the final troubleshooting step.