Upgrade Storageadomasven
About
- Username
- adomasven
- Joined
- Roles
- Member
Comments
-
Submit a Debug ID from Zotero for the following procedure: 1. Restart Zotero and refresh the Google Doc. 2. Enable debug logging 3. Attempt to update your document with Zotero 4. Wait for at least 5 minutes 5. Submit a Debug ID from Zotero 6. Post i…
-
It seems that there's a bug with host associating code. We'll fix this with the next version of the Zotero Connector.
-
In Zotero Connector settings, Proxies, if you select your proxy under Configured Proxies, is "Automatically associate new hosts" checked?
-
See Reporting Problems. Provide steps to reproduce and a Report ID
-
If it does not happen again when you override the document lock, you can ignore it. This can happen if you close the Google Docs tab or your browser while Zotero is updating your document.
-
Could you submit a Debug ID for loading an unproxied website, then right clicking the Zotero button and choosing Reload via Proxy, and waiting for the page to load fully?
-
Try disabling other extensions in your main profile and see if the issue disappears. Also see https://www.zotero.org/support/troubleshooting_translator_issues
-
Zotero matches the desktop session provided preferences for window button placement on Linux. Do other applications on your setup have minimize and maximize buttons? Does Firefox (on which Zotero is based)?
-
Could you submit a Debug ID from Zotero instead of Zotero Connector?
-
Unfortunately we're unable to use a different format due to technical limitations in Word. You'll have to ask your IT to relax this requirement.
-
The most recent version of the Connector saves the snapshot for me. @testplayer Can you confirm you are still seeing this issue (will not work in Incognito for now).
-
Sorry for the trouble. We'll look to fix this for the next release of the Connector.
-
We have a ticket open for this issue. It's not something that is natively supported by the Firefox platform that Zotero is based on, but it might be easier to tackle this now than it was 2 years ago.
-
Do you have an "Edit Bibliography" button in Word? You should reinstall the Zotero Word plugin from Zotero Preferences -> Cite. What version of Word are you running?
-
You need to enable debug logging, then refresh the google doc in your browser and attempt to insert a citation, after which you should submit the debug log from Zotero.
-
We need a Debug ID that contains an attempt to insert a citation that triggers this behaviour. No need to restart with debugging enabled. Read the linked page for instructions.
-
A citation in your document that was previously inserted based on your citation style like "(Smith, 2000)" "[1]" or similar now appears as a single character in your document. If you provide a Debug ID from Zotero for an attempt to cite when this ha…
-
You should remove every instance of the bibliography in this document completely and try refreshing again, overriding the lock. The bibliography is likely causing this. Also see Troubleshooting Errors in Word Processor Documents
-
Submit a Debug ID from Zotero Connector for an attempt to cite that requires overriding the document lock.
-
See Troubleshooting Issues with Zotero Translators
-
Remove the bibliography from the document completely and reinsert it.
-
What version of Java are you using in LibreOffice? Does this happen with every citation style and regardless of which items you cite? Could you produce a Debug ID reproducing this bug in a new doc?
-
What version of LibreOffice do you have installed? Is it from the official LibreOffice website/packages, or a custom bundle from your distro?
-
You might need to make a copy of the document into your own Google Drive storage. If it doesn't help see Troubleshooting Errors in Word Processor Documents and maybe Existing Citations Not Detected.
-
See Troubleshooting Errors in Word Processor Documents
-
This is a Word/Windows bug, you should report it to them, although make sure you are running the latest available versions of both first.
-
Could you create a new Chrome user profile and see if it happens there? If it does, could you provide the URLs of the pages that you tested on?
-
Does this occur for all papers or only a specific one in your library? Could you submit a Report ID?
-
See https://www.zotero.org/support/installation Make sure you install Zotero in the official way. The installation via flatpak is likely to have issues with LibreOffice integration
-
See https://www.zotero.org/support/word_processor_plugin_manual_installation