Upgrade Storageadomasven
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Try removing the Zotero.dot file from the startup folder and instead placing this Zotero.dotm: https://github.com/zotero/zotero-word-for-mac-integration/raw/master/install/Zotero.dotm
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This is usually not recommended, but try reinstalling Zotero (if you are using standalone) or the Word plugin if you are using Firefox and then try reinstalling the integration from the Cite pane again. If that doesn't help and you still get the er…
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What is the version of Zotero that you are running? Note that with the upcoming release of Zotero 5.0 (available as Beta now), you will need to install the desktop Zotero client, which is something you will probably have to work out with the IT dep…
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What version of Word? Does this happen in a new document? If not, then it is very likely that the field codes in your document got corrupted somehow, in which case see the document debugging instructions.
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See https://www.zotero.org/support/zotero_data
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The error means that the underlying bibliography information stored in the document got somehow corrupted ,either due to user or Zotero-Word communication error, and Zotero is unable to understand it. Closing Word or Zotero mid-operation could be on…
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Does this happen in a new document? What version of Word is it?
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Do you have any active citations in the document? Try inserting one just above the {Bibliography} field and see if it appears.
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If you add the file through the developer tab it will indeed need to be loaded manually every time. Use these instructions to confirm that your startup folder is where you think it is by examining it in Word Preferences. Place Zotero.dotm there (you…
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I mean this is very non-standard behaviour and I'm sorry you are having this. Probably best to begin by restarting your mac, removing anything from the Word startup folder, making sure Word starts properly and then attempting to add Zotero.dotm agai…
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Hmmm. We've never had this before. Does it open if you remove both Zotero files from the startup folder?
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Right, I should have mentioned that you should remove Zotero.dot from the startup folder.
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As @adamsmith noted make sure that you have Zotero Standalone installed and running. If you do see connector connectivity troubleshooting page for a detailed breakdown of possible causes.
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Open a new Word document, go into Preferences -> View. Check "Show developer tab" at the bottom of the preferences window and close it. Go into Developer tab and click Word Add-ins. Is Zotero.dot or Zotero.dotm listed?
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Download Zotero.dotm here https://github.com/zotero/zotero-word-for-mac-integration/raw/master/install/Zotero.dotm Use these instructions to place it in your startup folder.
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Are you on Word 2016?
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@bwiernik Zotero.dotm can actually be found in the profile directory, no need to download from github. Is your netbook running Windows 10? If you navigate to the extensions/zoteroWinWordIntegration@zotero.org/install in your Firefox profile in file…
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Try resetting styles in Preferences -> Advanced -> Files and Folders https://www.zotero.org/support/preferences/advanced#database_maintenance
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Updating the OS wouldn't have made a difference. Opening and saving the file in Google Docs or any other non-Microsoft-Word software (that does not support word fields), or pressing Remove Field Codes in the Zotero plugin could have caused it. Try …
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You can try opening Zotero.dotm with Word Mobile, see if Zotero interface appears in the Ribbon and whether it's at all when attempting to use it. If it is that would indicate that the integration is at compatible with Word Mobile, we just need to f…
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Zotero integration has not been tested with Word Mobile, although it is not out of the question that it could work. You would have to follow these instructions for manual installation and place the Zotero.dotm file in the startup folder. You will ha…
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Can you reproduce this in a new document? Does the problem only manifest with "Final and Show Markup" mode?
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Half a year ago when we checked, Edge support for browser extension features was fairly incomplete, development tools buggy and documentation/community sparse, which deterred us from working on it. We are planning to look into it again in some not-t…
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Start here https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents
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You need to whitelist port 23116 if you use LibreOffice integration and 23119 for the chrome extension.
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You should start by upgrading LibreOffice to 5.3 and java to 1.8 and selecting the updated java runtime in LibreOffice under Tools -> Options -> LibreOffice -> Advanced. Make sure your LO and java platforms match (i.e. x86/x64).
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Instead of using Zotero for Firefox you can use Zotero Standalone if you use Edge as your primary browser. Although if you only run Firefox without any open pages it shouldn't add a big RAM overhead. EDIT: Oh, although we currently do not really sup…
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(3)(+0001519): Translators: Looking for translators for https://arxiv.org/abs/1612.04992 (4)(+0000114): Translate: Binding sandbox to https://arxiv.org/abs/1612.04992 That's the full log. @StaKaz could you wait for 30s or so after reloading the a…
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This is more likely than not a user configuration problem on your machine. Pretty much any software you could install requires Administrator privileges, which your user may have lost somehow (it's not exactly unheard of for user privileges to random…
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You might want to go into Connector preferences, click Reset Translators and see if it helps.