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Generally, what you're describing and your screenshot indicates that Zotero citation dialog or preferences page is appearing behind other windows. You can click or right-click the Zotero icon in your launcher or start menu bar, depending on which OS…
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There seems to be a lot of confusion here. Generally, the page saving progress dialog will remain open until the save and all attachments finish successfully, or fail, after which the dialog hides. If you press on the Zotero extension button again,…
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See Reporting Problems. Provide more information.
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You will need to provide more information. See Reporting Problems and Troubleshooting Errors in Word Processor Documents.
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Restart your mac
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You should update to 16.105.1. If that doesn't help, please follow Troubleshooting Errors in Word Processor Documents.
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What is the full version of Word that you are running (In Word press File -> Account -> About Word)?
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See Reporting Problems, provide more information.
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Are you saying that Word is crashing (closing abruptly), and after you reopen it, your citations are missing? What citation style are you using? What is the full version of Word that you are running? In Word press File -> Account -> About Word…
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What do you mean by "citations were gone"? Did the text of the citations disappear? How many citations did you have in the document? Could you submit a Report ID?
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Did you try restarting your computer? Could you provide a Report ID?
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Does it work with the Zotero Beta?
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1. Zotero uses the formatting of the surrounding text, as well as Default Paragraph Style. 2. In LibreOffice View Menu enable Field Shading (Ctrl-F8). Then, when editing citations, make sure you are not accidentally extending them. This is a LibreOf…
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Restart your Mac. Submit a Report ID if this continues.
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See Troubleshooting Issues with Zotero Translators
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Try following the Manually Installing the Zotero Word Processor Plugins page. There may be permission configuration issues with your Word Startup folder.
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See Reporting Problems
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Are you using an Adobe Acrobat reader chrome extension? Does it work fine if you disable it?
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@shutiaotiao- See Troubleshooting Issues with Zotero Translators
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Follow Troubleshooting Errors in Word Processor Documents. Describe what happens at each step here in your own words.
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You will have to say more. See Reporting Problems.
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In Zotero Settings -> General, under File Handling make sure the checkbox for "Automatically attach associated PDFs" is checked.
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The website is serving this PDF for downloads (not to be displayed inline in the browser PDF reader), so no, you cannot save this link with any Connector, but that's not really a bug in the Connector.
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If you install Zotero Connector on a new Chrome profile do you see this issue too?
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You will have to say more about what happens when you uncheck automatic citation updates. That is the option that we recommend using. Splitting the document into chapters is also an option, but disabling automatic updates should work, and if it isn'…
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This is most likely the correct behaviour according to the citation style that you use. Especially if you are citing an item that you have already cited in the document before.
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You should begin by restarting Zotero. If this still happens, restart Zotero and provide a Debug ID from Zotero for an attempt to perform an operation that causes this issue.
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Provide a Report ID after you notice this having happened. Does refreshing the page fix the issue? Switching to a different tab and switching back?
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You could follow Troubleshooting Errors in Word Processor Documents steps, particularly the final one, and try to isolate the issue in a smaller document. If you can't figure out what's causing it, share it with us and we'll investigate.
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I'm a bit at a loss of what to suggest at this point. The function you ran in AppleScript above is effectively the same one that Zotero run, when deciding whether your Word cursor is already in a citation, and whether Zotero opens the citation dialo…