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If it doesn't appear in Word Add-Ins list then something about your Word configuration is not right. Is the Startup location set to the default one or are you using a custom one? Does it work if you use the default location? The simplest test to "re…
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See https://www.zotero.org/support/adding_items_to_zotero
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Saving from Safari has always been less reliable, especially for gated resources due to limitations of Safari, so it's unlikely it worked correctly before too. The change for the connectors is still pending.
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See Reporting Problems. Provide more information.
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Start in a new document and see if you still get the issue. If you do, see Reporting Problems, provide steps to reproduce.
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You should download Zotero 7 and see if it works there. You might need to close Word and reinstall the Word plugin from Zotero Preferences -> Cite.
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Oh. Where is Word stored on your machine? It should be in /Applications/Microsoft Word.app
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See this thread particularly, posts from me and follow the troubleshooting instructions. Particularly see what happens if you run osascript -e "display dialog \"test\"" in the Terminal.app.
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#mac
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Could you go to chrome://extensions, enable the Developer Mode switch and see if you see any Errors under Zotero? Post a screenshot of them here.
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You will have to follow the Troubleshooting Errors in Word Processor Documents steps. If it doesn't help, please describe in detail what you did at each step and what happened.
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You will have to follow the Troubleshooting Errors in Word Processor Documents steps. If it doesn't help, please describe in detail what you did at each step and what happened.
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Could your IT point us to the specific preference which causes the issue and/or steps to reproduce it?
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If it's a company issued machine you will have to troubleshoot with your IT. If you still have issues please create a new thread and describe your situation in detail, with everything you have tried.
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Inserting certain citations (but not all of them) and Zotero notes may interfere with your in-line text styling. To preserve your styling, you should set and use LibreOffice named text styles. Either change the existing ones (e.g. Body), or create n…
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You will have to follow the troubleshooting steps in full and describe what happened at each step, and if none of it helps, provide the information asked for at the end of the steps. We cannot help you unless we know the specifics of your issue.
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You will have to follow the full troubleshooting instructions. If none of it helps, please describe in step by step what you did at each step and what the results were.
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If you have problems in new documents after restarting Zotero and refreshing Google Docs, create a new thread and describe them.
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There's a Zotero citation in your document that has been changed to a single character (like a ".") by mistake. You should find it and delete it. Troubleshooting Errors in Word Processor Documents might help.
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You most likely already have some citation interface open in Zotero. Look through open Zotero windows to find it. Otherwise restart Zotero and refresh Google Docs and try again. If the command in Google Docs does nothing, look through open Zotero wi…
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Which adblocker extension is it?
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Sorry, the Zotero forum code seems to have modified the command that I posted. I've now edited it. Copy it above and try again please.
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@lucyannkolb you should review the full troubleshooting instructions here https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon It's possible that some group policy from your company is p…
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You should keep a backup of your Normal.dotm somewhere safe at least for a while in case it had some modifications in it that you later find you are missing.
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Restart Zotero and your browser. If it still doesn't work, provide a Debug ID for an attempt to insert a citation.
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@Llebasi-13 This is normal Zotero behaviour. If you do not press Enter or Escape in the citation dialog, the next time you press any of the integration commands, be it Add/Edit Citation, Add/Edit Bibliography or any other, Zotero will instead focus …
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As a not-great workaround, you could do Existing Citations Not Detected in reverse - i.e. save in Google Docs, then download it to use with LibreOffice.
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Is this a personal computer or one issued by your university/company? If you go to C:\Users\user name\AppData\Roaming\Microsoft\Templates And temporarily move Normal.dotm somewhere else (like your Desktop), then restart Word, does the Zotero tab a…
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You will have to detail what you did at each step and what happened, otherwise we cannot help you.
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word_ribbon