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Different versions of LibreOffice 24 can be found in their archive. For the 32-bit version you want https://downloadarchive.documentfoundation.org/libreoffice/old/24.8.7.2/win/x86/LibreOffice_24.8.7.2_Win_x86.msi
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Does this happen in a new document with your custom templates? Did it work with older version of LibreOffice? Do you see these issues with LibreOffice 24?
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Does it work with a different Google account?
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Did you try disabling other browser extensions, or trying in Firefox?
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There doesn't seem to be anything fundamentally wrong in these logs. You should see Troubleshooting Errors in Word Processor Documents.
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Switch to stable LibreOffice release
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Could you also provide a Debug ID from the Zotero Connector?
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Does this happen in a new document?
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@kybriggs29 Could you provide a Debug ID from Zotero (desktop client) for an attempt to insert a citation? Also provide a Report ID from the Zotero Connector.
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See Why isn’t Zotero detecting my existing Google Docs citations?
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See Troubleshooting Issues with Zotero Translators. Provide more information.
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@chadlzx @icelineL We reported this to Chrome and they have added a fix. It will not be an issue in future Chrome versions. Thanks for reporting this to us.
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You will have to follow Troubleshooting Errors in Word Processor Documents. Removing the Table of Contents or other complex elements might help.
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You have selected the wrong Google account when attempting to edit your document with Zotero, which is why you are getting the error. Restart your browser, and when you go to insert a citation and prompted to select an account, select the one which …
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@cs603 You're likely going to have to follow Troubleshooting Errors in Word Processor Documents, but you should still make sure you are running the latest update of Word, and post the full version number here.
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Could you follow the final step of Troubleshooting Errors in Word Processor Documents and share a snippet of the document that produces this broken behaviour with support@zotero.org?
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See Reporting Problems. Provide more information.
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Did you share a copy of the document with a snippet that reproduces the problem?
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The Debug ID doesn't have an interaction logged with any document. Could you produce a Debug ID from the connector instead for the tab that fails?
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If you start getting the 500 error at some point, try to figure out what edits you did that lead to that. You can also use the Google Docs document history to try to restore to an earlier point and see if the issue is not present there. It would be …
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@doctorproctor What citation style are you using in this document? Are you able to create a new document by just inserting citations and editing text in ways that are usual to you that produces this copy-paste issue with 500 errors? This is a bug on…
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You can go to about:extensions in your browser and press "Update", then refresh the Google Docs page. Otherwise the extension will automatically update at some point (controlled by Chrome) and the fixed plugin version will run when you load any Goog…
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The Word document comes from a plugin, so you'll have to ask its developer for any information or feature requests.
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Did you try restarting your computer? Are Macros enabled in Word Settings Trust Center?
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Could you make a copy of this document with only a small snippet which contains the problematic citation and share that with support@zotero.org?
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If you open the Zotero.dotm file manually, do you get a prompt or any notification about running Macros? Does the Zotero.tab work that way?
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If Zotero says some of your citations are unlinked, that is unrelated to the current issues affecting the Zotero Google Docs plugin, but you should see https://www.zotero.org/support/kb/google_docs_citations_unlinked Otherwise, see Reporting Proble…
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Could you submit a Debug ID from Zotero for an operation that produces this behavior? Did you try following Troubleshooting Errors in Word Processor Documents?
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Restart Zotero and your browser and try the toolbar button again. This is a bug in Zotero Google Docs plugin and we will have it fixed as soon as possible. The citations in your current and new documents won't be affected.
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Sorry, there's currently a bug with nested Google Docs document tabs in the connector. We will have an update soon, but in the meantime, you should either avoid making citations in nested tabs or move your existing nested tabs into the top-level tem…