Upgrade Storageadomasven
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Uh-oh. Notes are clear and I'm reverting the inline thing now.
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https://github.com/zotero/zotero-libreoffice-integration/issues/35#issuecomment-357914784 There's a caveat for LibreOffice plugin, where partial inline citation styling disappears and only styling applied to the whole chunk of text applies. This is …
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Did it use to work and recently broke or is this the first time you tried the Safari Connector?
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We are aware of the crashing and are trying to diagnose the problem but we need user help in testing a fix. Follow these instructions carefully: 1. Open zotero installation folder (default C:\Program Files (x86)\Zotero) 2. Navigate to extensions\zo…
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I'm sorry to say this, but I'm afraid we won't be able to work on Word 2003 bugs. In fact, Microsoft has stopped supporting Office 2003 (a while ago) and 2007 (recently) and we won't be won't be supporting them either. I have changed our system requ…
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Could you submit a Report ID? Otherwise, are you able to reproduce anything similar in a new document and if so, can you provide the steps? If not, would you follow step 8 from the debugging documents instructions and email a small snippet that rel…
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The Zotero Word plugin installer is finding something either under /Applications/Microsoft Office 2008/Microsoft Word.app or /Applications/Microsoft Office 2011/Microsoft Word.app and attempting to install there, but failing. Are you sure you don't …
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Do you have older versions of Word installed on this Mac?
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What do you mean by "pages are not loaded"? What do you see (or not see) exactly? Is the markup problem separate? Could you provide steps to reproduce, if so?
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@scarnecchia Could you answer all of the questions above your comment?
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Could you submit a Report ID?
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I'm afraid so. Once again, once this is rolled out, it shouldn't be an issue. You can trigger the prompt by removing part of the document and running a refresh that would take more than 5 seconds, then restore the removed part.
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The first speed issue is fixed in Document D (citation window pops up within a few seconds). However, when I try to add a new citation (remember 1200 existing ones and a bibliography), it has taken >20 minutes to update and the "delay citations" …
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Oh, sorry, I didn't notice it before. Something is up with the way you're switching between versions. The Debug ID you provided from 5.0.34.4 is running `Zotero Word for Mac Integration (3.5.14.r10158)` Can you fix this (you shouldn't need to use t…
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The same people answering questions on our dev mailing list also read and answer questions here. We just keep development and user discussions separate. Unless you plan on working on this yourself, we won't be able to help you further.
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The speed issue should now be *really* fixed. We should make sure the bibliography issues are gone before we debug this.
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The plugin creates temporary RTF files when inserting rich-text (bibliographies or any citations with non ASCII characters) and it seems that it is failing to access or remove them. We're not really going to provide support for this, but feel free …
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Could you produce some Debug IDs from Zotero? 1. With the crash testing fix after restarting Zotero insert 2 citations at the end of a document that has 10 citations with APA style. 2. Repeat the above procedure with Simon's build. You will need t…
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@HannahAdzakpa What citation style are you using? Does it work if you instead use APA? In Word if you go to Word -> About Microsoft Word, is the build number 180125?
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Is your build number 180125 @bwiernik?
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Can you consistently reproduce this, @bwiernik? Does it only happen for a specific citation in a doc? Can you reproduce in a fresh document and if so provide steps?
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We are aware of some issues with the current version of the mac plugin, but if it does work in a new document, you might have luck by going through debugging broken documents instructions.
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@Victorpera do you run any security software? If you do, could you test the (b) file after disabling said software and restarting Word? We are specifically looking for the delay between pressing the add/edit citation button and when the citation di…
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Does it occur in a new document?
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This is usually not recommended, but you should try reinstalling Zotero.
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Could you go to connector Preferences -> Advanced -> Config Editor, copy the entry for proxies.proxies and paste it here? If it contains sensitive information, like your university name or sensitive website names, you can X them out.
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Could you submit a Report ID from Zotero after attempting to install the plugin?
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Could you restart your computer and then produce a Debug ID from the Zotero Connector? 1. Open the Zotero Connector preferences 2. In the Advanced tab of the Zotero Connector preferences, check the box next to “Enable Logging.” Do not close this ta…
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We've recently had a bunch of Word problems crop up, both on Windows and MacOS that have been creating confusion, but I'm optimistic about resolving them (and we have managed to tackle MacOS stuff, it seems), which is why this hasn't been documented…
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We are aware of the issue and it's related to us recently starting to sign Windows Word macros to allow to run the plugin in restricted environments. There is currently no solution, but depending on severity of this we might look into a workaround