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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#mac
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You did not restart Zotero. The instructions from the other thread: Restart Zotero and refresh Google Docs. Then provide a Debug ID from Zotero for an attempt to insert a citation.
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What operating system are you using? How did you install Zotero?
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Thanks for sending the document in. If you temporarily remove the table of contents (you can cut it, restore citations, then paste it back), then document restoration will work. We'll look for a fix to make sure it works properly in the future.
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You can either modify the Bibliography text style in Word to match APA requirements or change the citation style in the Zotero Document Preferences to a different one and then change back to APA at which point Zotero will reset the Bibliography styl…
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Are you working on an institutional computer? This occurs when Zotero is unable to run macros in Word. Your admin may have disabled that. See https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_tab_does_not_appear_in_the_word…
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear
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What is this a screenshot of? What OS are you on? Do you actually see high storage usage on your device?
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Provide a Debug ID from Zotero for an attempt to insert a citation into a new document saved in One Drive.
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See Troubleshooting Issues with Zotero Translators and provide relevant troubleshooting information.
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The Zotero tab UI is contained in the Zotero.dotm template. We are continuously testing the addon with the 365 version of Word which is a rolling release going through all major versions, including the 2408 build that Word LTSC was forked from. Unle…
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See Reporting Problems
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You should follow these instructions https://www.zotero.org/support/word_processor_plugin_troubleshooting#mac The ones you linked are for Windows.
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That's odd, I had to go through the Zotero app to select a study, the citation was placed correctly but the red bar is nowhere to be seen. I think you are confused. The classic citation dialog looks very similar to the main Zotero window. If you ha…
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Find your Normal.dotm and move it away somewhere temporarily (like your desktop). Upon restarting Word a new one will be recreated. If it doesn't help, try creating a new Windows user account and see if the Zotero tab appears there.
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If you open Zotero.dotm and go into Word Options -> Customize Ribbon then filter commands from Macros do you see Zotero macros there? If so it's a matter of Zotero tab not appearing in your ribbon, which could be due to ribbon customizations. In …
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The Debug ID looks here like you successfully inserted a citation with the classic citation dialog. Does it work in a new document? If you restart you Mac? Was "Use classic Add Citation dialog" unticked when you produced this Debug ID?
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We do not support citations in captions (as LibreOffice reports their position in the text incorrectly, hence why the caption number is incorrect). You will have to do citations in captions manually. One way to do it is to insert a citation next to …
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You are mistaken. Zotero Connector doesn't use Polyfill.io. "Polyfill" is a generic programming term and while you can find it in our codebase, we're not using Polyfill.io.
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If you temporarily switch Word to English (you might need to change the OS setting and restart Word or your Mac), do the footnotes look correctly?
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Could you describe step-by-step what happens in your browser when you attempt to cite? If you right-click the Zotero Connector plugin in your browser, is the setting for "This can read and change site data" enabled for all sites?
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This isn't a general problem on Linux, so you should start by making sure you're running stable versions of your distro, kernel and wayland.
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The text style is Times New Roman. That is the font. The text style is listed in Word Home -> Style Pane under Current Style. Do you use any macOS application that interacts with your clipboard (like keeps history or modifies its contents)?
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Could you create a Debug ID for an insertion of a footnote citation? If you copy some text somewhere (like here in the Zotero forum) and paste it into a Word footnote does it appear bold? What word text style (name of style) is set for the bold Zot…
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If you insert a footnote into a document yourself and type some text there does it appear bold?
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APA is not a footnote style. Try something like Modern Humanities Research Association style.
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Restart Zotero and refresh Google Docs. Then provide a Debug ID from Zotero for an attempt to insert a citation.
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@bekendall Do you still see this issue? Have you signed up or could google have signed you up for some sort of beta testing of Google Docs UI?
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If you edit the Footnote style in Word is the setting to set the font to Bold toggled? Does this happen with other note citation styles?
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Do you see this in a new document with CMoS?