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version => 6.0.30 For some reason you are not getting Zotero updates. The latest version of Zotero 6 is 6.0.37, but you can also upgrade to Zotero 7 which is now released as stable. You should update and figure out why you didn't get any updates.…
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We recommend removing any current installations of LibreOffice and installing it either via the apt repository or by downloading it directly from the LibreOffice website. Then the automatic installer should just work. Let us know if you still have p…
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Are you saying this happens on multiple word documents or just a single one? Does removing the Table of Contents form the document help?
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@JuriaMasters Could you provide a Debug ID for an attempt to insert a citation into a document that is saved in OneDrive? EDIT: Actually if you switch to Zotero 7 it's likely going to work fine.
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It seems that you used the Moving Documents with Zotero Citations Between Word Processors procedure. If you are splitting your document up into multiple parts, you don't need to do that. You only need to copy the chapters and paste them into a new d…
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This seems like a weird behaviour with ScienceDirect website. If you open the link above and scroll to the top of the page, the scrollbar of the sidebar doesn't appear. It only appears once you scroll down beyond the ScienceDirect website header. Th…
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Restart Zotero and your browser. Provide a Debug ID from Zotero (not the Zotero Connector) for an attempt to insert a citation that stops in this way.
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Provide specific ISSNs or DOIs that you are having issues with.
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If this is a university lab machine, Zotero running in another user's account may be interfering. The first thing to try is restarting the computer. Otherwise you should make a screenshot of the issue and post it here.
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(1)(+0000000): HTTP 0 error from WebDAV server for OPTIONS request A 0 HTTP response generally means that something is blocking Zotero for even making the request, like a misconfigured Proxy, security software or firewall. If you run any of those, m…
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Provide a Debug ID from Zotero for an attempt to insert a citation that fails
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Does this still happen if you restart your browser? Does it work correctly in a new document? What if you make a copy of this document via File menu in Google Docs? Does it work with a different browser?
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You have 490 citations in your document that you have edited manually, Zotero has prompted you about whether you want to keep those changes, and you said Yes. That is why Zotero is not updating them. This either occurred due to you modifying every i…
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See Reporting Problems
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See https://www.zotero.org/support/word_processor_plugin_troubleshooting#windows
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Thanks! Zotero on Mac was much more quicker with the previous version ... I made the update to 7.0.11 this week with the new visual and since then everything is just slow as I have never experienced! ... I wish I could "undo" the update :( You can …
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When you try again do you get an account selection screen asking to authorize Zotero? You need to choose the account that the document is created with, not one that is associated with Zotero.
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Try in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode).
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In Zotero Document Preferences make sure that you have set Zotero to use ReferenceMarks and not Bookmarks for citations.
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This is controlled in LibreOffice under View -> Field Shadings
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How are you inserting citations into the document? Could you provide a Debug ID for inserting a bibliography that should contain italics but does not?
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This would happen if Zotero didn't have a chance to finalize the citation, either because the Google Docs page was refreshed or Zotero got closed while it was working. Remove the {Updating} text and try inserting it again. It might help to restart Z…
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This is from the Zotero Connector. You should provide a Debug ID from Zotero.
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Submit a Report ID. What version of Word are you running? Open a Word document, choose File from the top left corner, and then click either Account or Help in the left nav bar. You’ll see your Office version and information under Product information…
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The speed of the Google Docs integration is determined by the length of the document. We're dependent on Google Docs APIs for updating the document, and when it's large, they become increasingly slow. For very long documents we recommend using Word …
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Remove the bibliography and reinsert it with the plugin.
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Could you create a new chrome profile, install the Zotero Connector there and see if you still see the issue? Do you run any security software on your machine that you could temporarily disable?
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The Debug Log shows you successfully running Refresh in your document. It takes 250s (4min 10s) to load all citations in your document, a total of nearly 1000, and the full document refresh takes 600s (10min). After that a Document Preferences comma…
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We are unable to support citations in captions. We recommend adding the citations relevant to captions somewhere near them in the body of the text, and copying them into the actual captions before final submission. Sorry for the trouble, we are unab…
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Provide a Debug ID from Zotero for an attempt to insert a Bibliography that fails.