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For reference, I've been using Zotero in MacOS set to Japanese since at least 2010, and this is the first time this error has occurred. Sorry, I didn't realize this was Japanese. We've only ever had reports about this from Chinese users. I suppose t…
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Restart Zotero and your browser. When you use the Zotero plugin on Google Docs allow some time for Zotero to work. If no citation dialog appears above your browser check through open Zotero windows.
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There must be a way for my pdf to have working links between references and bibliography entries, right? No, there isn't a way to do this with Zotero. It's a technical problem that is difficult to solve on multiple levels.
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I'm afraid not. We are not able to reproduce this issue on our systems if we switch language to Chinese and we have Chinese users that are using Zotero with Mac Word fine, so it's a system specific issue.
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Yes
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Thanks for reporting. This will be fixed in the next beta release.
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Thanks for reporting. This will be fixed in the next beta release.
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Does it work if you change your computer locale to English temporarily?
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This is a 10 year old thread. You can temporarily disable proxy redirection in Zotero Connector preferences.
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Make sure Zotero has permissions to read and write in its data directory, i.e. C:\Users\\Zotero\translators
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See Troubleshooting Issues with Zotero Translators, particularly step 13
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@jonathanstray It seems that this was an insertion after restarting Zotero, which will always be slightly slower than every insertion after that. If you still find it too slow you can disable automatic citation updates from Zotero document preferenc…
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See https://www.zotero.org/support/dev/exposing_metadata
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You need to post the Report ID here. Also if you want to share the document you should share it in the .docx format. If you want to keep it private you can send it to support@zotero.org.
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You do know the Zotero client stores its data in a sqlite database, right? Using Zotero to sync down the items and then extracting whatever information you need from its sqlite database into your own would be a much easier approach if your goal is t…
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@adoramuste Does it work if you try to copy it via the Edit menu?
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See https://www.zotero.org/support/kb/ssl_certificate_error
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Could you submit a Report ID? Can you take a screenshot of the issue, upload it somewhere (like dropbox) and post a link here?
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Restart Zotero and Word and try citing again. Does it work? If not, can you describe what steps you took after the restart and what happened at each step? Also submit a Report ID.
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Download and reinstall Zotero. Reinstalling Zotero won't affect your database (but the backup restore may have affected it).
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Have you tried restarting your computer? Does it happen every time? The citation dialog usually appears over other windows fine on macOS, so security software or some other application might be interfering with it.
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It might be a case of Zotero failing to parse the file path due to non-ASCII symbols. Could you produce a Debug ID from Zotero for a failing item drag?
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Sorry, there may have been a temporary issue with the Zotero translator server. Restart your browser and Zotero and try saving again.
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It appears that your Zotero data folder is within /Applications/Zotero - Test/. Zotero (or any other application) data folder should never be in /Applications and should generally be in your user folder, e.g. the default location of /Users//Zotero. …
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Could you submit a Report ID from Zotero after receiving the error from Google Docs?
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Could you produce a Debug ID from Zotero for a save that fails?
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Go into Zotero Connector Preferences -> Advanced and press "Reset Translators", then refresh the site that you want to save and try again. If it still does not work, please submit another Report ID.
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Yes, Zotero works fine on M1 MacBooks. Also see https://forums.zotero.org/discussion/86103/apple-silicon-compatibility
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The previous issue that you posted on has been fixed. The speed of Zotero integration with Google Docs mostly depends on the size of the document. How many pages is your document where citing is slow? Have you disabled automatic citation updates fro…
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Could you submit a Report ID?