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Thank you. Do I understand you correctly? If I now link to the old library, it ultimately means that I am actually going to have redo the citations in terms of links. The "synching" between each citation in the text will now not necessarily show t…
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Hello, I am trying once more to see if I can get help since I haven't received any responses. I hope someone can advise me as to if I can, and if yes, how to link to the old account, where the library to my entire book has been. Is there a way I …
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I got a note yesterday that the old account with the library I wanted is now locked. I was hoping to get some advice before I wrote again, but it has given me a deadline to unlock the library. So I am trying to get this resolved before more headache…
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Hello everyone. Thanks for the patience and the feedback. I just re-tracked my account history: 1. I had issues with my laptop and after a repair, I could not access my Zotero library. As you may have seen from my previous post, I went into academi…
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Ah wa! Really? Must have been set up in my giddy undergraduate days but I don't recall ever paying for a subscription. What should I do? Should I delete that account? Again, thanks for the info and all your help.
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Thanks everyone. Am confused. If the email was only for those who have a storage subscription as advised by Fcheslack, then I wonder why I got the email. I don't have a storage subscription as far as I know.
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Thanks for the feedback. The mail went to my German mailbox. Here's a screenshot. https://s3.amazonaws.com/zotero.org/images/forums/u20444572/hieds5crltozcgfbls7h.png
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Hello damnation, Thank you for the suggestion. Yes, I did try a backup from Timemachine but couldn't figure out how to extract the file. I went through a few tutorials to see which particular file and location I had to copy and finally gave up. I l…
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Hello everyone, This is a follow-up to my old issue: loss of entire library. I tried locating the Zotero library from my Time Machine but was not successful. In the meantime, I decided that I had to rebuild the library so that I could continue worki…
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Hello all. Thank you all for your help. I am really grateful. After the post from all, I looked at my SSD backup drive. 1. There's a history of backups made but no Zotero. And all the recent files show 0 bytes. Corrupt SSD? 2. In an old SSD that I…
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Thank you, tim820. I tried following the links but I guess I am your typical academic. File directories, data paths, recovery paths, etc. simply don't make sense to me. I end up spending all day looking up the terms and trying to figure out what …
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dstillman, if you don't mind, a tutorial please. I read a little about how to synch but don't understand what I need to do to ensure that my Zotero account is keeping the information. So, 1. what is the "data direction" path that I need to put in se…
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Thank you. I appreciate your response . From what you say, I guess I can stop trying to retrieve the library since I don't have a backup for the library. The stuff you see there is me starting to rebuild the library. Sigh. To be fair, the Genius Ba…