araefielding

Thank you! I just manually updated the connector and tested it and was able to save the PDF no problem. I appreciate your help!

in Connector cannot save ProQuest PDFs Comment by araefielding September 12, 2019

Apologies, here's the Debug ID from Zotero: D717393340

in Connector cannot save ProQuest PDFs Comment by araefielding September 12, 2019

Thanks for testing. We're still encountering the 'x' instead of capturing the PDF on our end. This is the Debug ID for the second URL: D2026455504 Thank you!

in Connector cannot save ProQuest PDFs Comment by araefielding September 12, 2019

Hi, I just tested this resolution and it seems to have done the trick. Thanks for your help!

in Chrome connector not working; tried troubleshooting translator steps Comment by araefielding March 13, 2018

Hello again, This same issue has re-surfaced even though I have not re-enabled any of the other extensions in Chrome. All extensions are still disabled but whenever I try to save an article from a database it will only interpret it as a web page.…

in Chrome connector not working; tried troubleshooting translator steps Comment by araefielding March 12, 2018

Hi Dan, I thought I had done so but I had missed two extensions--my apologies! Disabling every extension did resolve the error. Could I ask if this is the only available work-around for now? I'm a librarian and field a lot of student questions…

in Chrome connector not working; tried troubleshooting translator steps Comment by araefielding March 1, 2018

@adomasven thanks for this suggestion. I just tried updating these preferences, but when I went back to the work in T&F, the connector only interpreted it as a webpage. My only options were to save to Zotero as a webpage with/without a snapsho…

in PDF not saving--Zotero for Firefox Comment by araefielding July 17, 2017

The automatic proxy redirection is turned on in Chrome but it's still recognizing the work as 'Atypon Journals' instead of T&F. Thanks for helping!