Comments

• That did it! You're the best. Now to get it to work on my Mac desktop....which I think is related to Visual Basic not being installed (i.e., "Can't load Visual Basic for Applications" error). Thank you! Halley

  in Word could not communicate with Zotero. Please ensure that Firefox is open and try again. Comment by hefroehlich July 24, 2015
• That's weird. I've followed the 'update' procedure several times now, so it should be running the most recent... but you're correct, it's version 4.0.26.3. I'll try updating it again...none the less, I'm using Microsoft office 2011 for Mac.

  in Word could not communicate with Zotero. Please ensure that Firefox is open and try again. Comment by hefroehlich July 24, 2015