pecorbett
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The problem might be because Word and Firefox are running on different accounts. It is not wise from a security perspective (I am told) to run Firefox as administrator. But if you are running Word as administrator, change the settings to a non-admin…
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I was having this problem too and have now resolved it, mine was also resulting from Word running as administrator. Once I changed that Zotero add-in went back to working perfectly. Steps: Close any word documents you have open -> Right click…