jenscott
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Okay so yes that is when I was trying to use it from my mac. I also access zotero from a surfacepro tablet and it is working fine on that. I have used that for a lot of the files, which may not be migrating to the mac. How do I resolve/ Where do I …
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It's been another half hour already.
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I pressed enter and the alert went away but nothing was synced, not on the web or other computers. I clicked the sync button again and not it seems to be just spinning aimlessly again. Ideas? Thank you for your help!
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Interesting. Good luck with that. Thank you again for all of your help, that was very frustrating.
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Okay I think I have found it. That finally worked. It actually wasn't one of the ones with more than 10 authors, just a random one with 4 authors and the bad one at the end. There were 2 copies of it. The url for both is: http://onlinelibrary.wiley…
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When I search for that in the search bar at the top of the Zotero app a number of items (about 25) come up. It is not clear from the information displayed that any of them have the name that is causing the error. I can't see it mentioned in any fiel…
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Oh, okay, I didn't know about that. I followed the instructions. The Debug ID is D1957944391
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Report ID 1553906760 Is that all you need or something else?
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Thank you! I thought that was the key as I didn't know about the group library trash, but I'm still getting the sync error... I emptied all the group library trash and searched the group library. I found one article that had a DOI number that match…
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I have tried a number of things, first I just copied 123 , 858 – 864 . DOI: 10.1542/peds.2008-1376 . Co… into the search box. Then i've searched for just pieces of that. Then I tried advanced search for creators and all kinds of fields for the whol…
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Yes, it's driving me nuts. I can't get it to sync at all and I need to transfer the library on this computer to another computer.
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I found the trash and emptied it, thank you. I still am having trouble locating the file - it is not among the authors. Are there other ways of searching that I'm missing?
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Thank you for your response. What do you mean by "among the authors"? Also, where is the Zotero trash? I didn't know there was such a folder, where do I find it? Thank you.