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Zotero seems to be finally working after reinstalling all the three drivers and softwares (I didn't know they were so much) related to my smart autenthication system. Thank you guys for helping identifying the problem and then solving it! : )
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I just re-installed all three software/divers connected to the smart card autenthication process and Zotero is not crashing... fingers crossed...
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yes it is in that file path, for what I understand it should be supported by Incard. I also tried to update the drivers but no success in solving the issue..
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Running Kaspersky Endpoint Security, (no Avast or AVG), I tried disabling for 1 hour Kaspersky but it crashed even with Kaspersky disabled.
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Nope. I also removed the software for smart card but no improvements. Zotero keeps crashing...
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ok I can try to uninstall the smart card autenthication software and see if it works
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For my undesrtanding in"safe mode" zotero didn't crash, but then I needed to use it on word and so I tried to re-enable the plugins and then started again to crash. In the windows event viewer the problem seems to lie in: "Faulting module path: ase…
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the smart reader is not plugged in, I have a software to manage it (the one I just updated)
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Hi, well I do have a smart card authentification system to sign pdf, I run the program to update it, and then I also run Firefox that also was not updated and now is, still I get the same error: Faulting module path: asepkcs.dll no File Protector is…
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thanks!
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yeah I found something on Event viewer do I post it here or should I send it through PM?
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Both set on True but no results. It still crashes
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Nope... still crashing even with the layers.acceleration.disabled to true...
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Yeah actually the first time I tried to use Zotero in MS Word it said to me that the plugin was disabled, so I tried to restart to use the in-text citation feature and Zotero started to crash again. Now I edited the preferences and I opened it with…
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Hi dstillman and thanks for the prompt reply, I'm not on auto-synch, I tried holding the shift key before launching the software and for now it is holding... thank you very much
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Same problem here, I just updated W10 to version 1909, now Zotero crashes after a few seconds/minutes (it depends) without a crash report, I tried also to install Beta version but still crashes and I checked in my windows settings and I don't have c…
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Thanks adomasven! it' a pity that the process dosen't support the copy-paste workflow
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Same here, I'm copy-pasting a word document with zotero citations to gdoc open in chrome browser (firefox too isn't working) and it only copies plain text without citations... The browser recognise new zotero citations made in the gdoc.