Comments

• Wow. I'm not sure why I haven't been receiving updates, I just assumed I had been. All seems to be resolved. Thank you.

  in Chrome Extension Not Saving Web Snapshot: Comment by ranging17 August 19, 2026
• I am saving to a folder titled "Inbox," however, the problem also persists when I save it to the default "My Library." Debug ID: D2060308358 This is my first time participating in the forum, my apologies for any missteps in submitting this bug.

  in Chrome Extension Not Saving Web Snapshot: Comment by ranging17 August 18, 2026
• Instead of a drop down menu that includes the snapshot, this is all that's being saved. And sometimes, I get the above error message.

  in Chrome Extension Not Saving Web Snapshot: Comment by ranging17 August 17, 2026
• https://s3.amazonaws.com/zotero.org/images/forums/u15061456/4qf42j0b2ooe7gwz2j5x.png https://s3.amazonaws.com/zotero.org/images/forums/u15061456/qz0kl8w2pe4f8cpvcc6i.png

  in Chrome Extension Not Saving Web Snapshot: Comment by ranging17 August 17, 2026
• The problem is that no snapshot is being saved - just the article metadata and a link.

  in Chrome Extension Not Saving Web Snapshot: Comment by ranging17 August 17, 2026
• Debug ID: D2103434264 Fails on all sites including Wikipedia. Item saves to the collection, attachment fails and sometimes says "An error occurred while saving this item," other times just saves the link to Zotero. Already done: connector permiss…

  in Chrome Extension Not Saving Web Snapshot: Comment by ranging17 August 14, 2026