Upgrade Storagejamescrice
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Mac OSX 10.12.6; MS Word 16.8; Zotero 5.0.29 I uninstalled Office & Zotero fully; Then reinstalled (thus the need to install the plug in). I did this because the fields don't seem to work when I insert a citation in which the author has an inte…
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I was having the same problem with the citations when the author name had an international character (like a umlout over an o). This used to work. But, now I have to remove the international characters from the library for the short code to stay ass…
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I am using MS Office 365 and Zotero 5.0.29
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Reported the false capture to Norton and received the response below. This is the second time I have had to do this for Zotero. The report recommends that software vendors participate in Norton's whitelist program. This might be a good idea for t…
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BTW: The update was to 4.0.21.2
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I would normally say that. Except it was working fine prior to the update. It stopped working as soon as the Zotero update complete. My Norton configuration didn't change. This happened to me once before following a Zotero update and it went awa…
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I started getting this error on my system today when Zotero autoupdated to the latest version. My Norton firewall began blocking Zotero right after the update. Zotero reports an SSL certificate problem and it can't sync. The sync completes when I…