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Relevant improvements are part of the latest public beta. If you want to try them out and provide any additional feedback, please check https://www.zotero.org/support/beta_builds#zotero_for_ios_beta for instructions.
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Hey @tulli, the fix will be part of the upcoming iOS/iPadOS release. Thank you for letting us know.
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Hey @Christabella-Tian, it seems that the crash happens when you are trying to add an annotation comment that unfortunately makes an internal conversion fail. Can you please provide us the text that causes this crash, either here, or by email to sup…
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We'll add some improvements in an upcoming version. I'll let you know when they are also available in our beta.
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Hey @warwickmm, we managed to reproduce the issue, thanks for reporting. The fix will be available in an upcoming release.
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Signing out should clear up the local storage. Tapping the information button of the same entries that crashed before, does not crash anymore?
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Hey @jhossbach, it seems the app's local data have been corrupted somehow, and those entries that crash have multiple tags without a name. If you have already synced your local changes, can you try signing out and signing in again, and let us know …
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Can you please check if the issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new crash report.
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Can you please check if the issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new crash report.
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Can you please check if the issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new debug log.
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Can you please check if the issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new crash report.
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Can you please check if the issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new crash report.
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Can you please check if the sync issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new debug log.
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Can you please check if the sync issue still occurs with the new version 1.0.20 that just came out. If so, please do send a new debug log.
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Version 1.0.20 just came out. Please update and let us know if the issue still occurs.
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If you input the key you see in the alert in the desktop Zotero app, you should see the exact attachment highlighted (this search functionality is not yet implemented in iOS). If this is not feasible, e.g. because this item was never synced with all…
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@Kevin1980 this issue should be fixed in the next release. Can you please join the beta and let us know if it still occurs in your case? Thanks
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Hey @manook the issue should be fixed in the upcoming iOS/iPadOS release. If you want, you can try it before that, and provide any additional feedback, by using the public beta. Please check https://www.zotero.org/support/beta_builds#zotero_for_ios_…
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Hey @Jmbarker the issue should be fixed in the upcoming iOS/iPadOS release. If you want, you can try it before that, and provide any additional feedback, by using the public beta. Please check https://www.zotero.org/support/beta_builds#zotero_for_io…
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Hey @erdoke, the issue should be fixed in the upcoming iOS/iPadOS release. If you want, you can try it before that, and provide any additional feedback, by using the public beta. Please check https://www.zotero.org/support/beta_builds#zotero_for_ios…
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Hey @EmmaWK, the issue should be fixed in the upcoming iOS/iPadOS release. If you want, you can try it before that, and provide any additional feedback, by using the public beta. Please check https://www.zotero.org/support/beta_builds#zotero_for_ios…
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Hey @ojobr, I tried reproducing the crash with the file you sent, using the latest version and I couldn't so far. Can you please: - upgrade to the latest version - remove the download in the iOS app and download it again and let us know if the crash…
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@skaraden do you only have problems with the comments appearing/disappearing in the sidebar as well? I.e. if you leave the sidebar closed, do the comments appear always in the popovers?
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Can you please start another logging session, in which you do the following: - open a document with comments that do not appear - add a new highlight with a comment - close the document - sync - open the document again and check if comments appear -…
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@skaraden can you please start logging (https://www.zotero.org/support/debug_output#zotero_for_ios), then drag down on items list to start a sync? When the sync finishes (the activity/progress indicator is gone), stop logging and send the Debug ID h…
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The crash seems to take place when you are editing an annotation comment. Can you please provide an input example that crashes for you, especially the formatting you may be using.