Upgrade Storagefcheslack
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- fcheslack
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Comments
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If it's just not letting you enter the details, it sounds like your browser (or a plugin) or network may be blocking some of the scripts or requests with our payment processor. If you're able to submit the details but get an error about us being un…
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Can you reproduce that with all plugins disabled?
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Development questions should be posted to the dev mailing list (https://groups.google.com/group/zotero-dev) But the url you're requesting is for the user's data. Group and user libraries are entirely separate. The group's permissions don't have any…
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The subscription hadn't been activated, but it now has been so you should see it reflected in your storage settings.
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If this is about files, the one group you're in that you don't own is out of storage space. https://www.zotero.org/support/kb/files_not_syncing
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https://www.zotero.org/support/kb/changes_not_syncing
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https://forums.zotero.org/discussion/comment/451390/#Comment_451390
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The managing user will have a link at the top of their storage settings (https://www.zotero.org/settings/storage) to "Manage Storage for [Lab name]" where they can add email addresses for users that should receive unlimited storage. If any of your …
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If you own a Zotero group, the storage would be usable by that group. If a different account owns the group then they would need to purchase the storage for it to apply.
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https://www.zotero.org/support/kb/files_not_syncing Yours is the short answer. You're at your storage quota.
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A 2GB Zotero storage subscription for 1 year costs US$20. (Is that what you were asking for?) If you just need a reference somewhere about the cost for subscriptions, you can find that at https://www.zotero.org/storage/ If you need a formal quote…
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You can transfer ownership of a group from the group's profile settings. https://www.zotero.org/groups/ > Manage Profile > Transfer Ownership If you actually mean to transfer your personal library as well and don't plan to use Zotero in the …
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Digital Scholar, the non-profit parent of Zotero, is based in the US. Published open source software is generally not subject to the EAR. https://www.linuxfoundation.org/resources/publications/understanding-us-export-controls-with-open-source-proj…
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Long ago we supported OpenID 1.0. We do not currently support OpenID or any kind of SSO.
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Certainly not generally down. That looks like a legitimate error in the oauth handshake with a bad verifier. We haven't changed anything here and I don't see an obvious elevation in these errors. Did you change anything with the oauth process recen…
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Not sure why your email would be blocked, but I've sent an email with some details.
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If you try again now it should work. You created, renamed, and deleted multiple accounts with overlapping usernames which resulted in a state we hadn't accounted for. There is generally no reason you should need to do this. We allow changing your u…
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Where are they looking? https://www.zotero.org/support/kb/changes_not_syncing
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This sounds like security software on your computer blocking the download of certain files (of which, executable files like installers would certainly be likely to get included). You might try temporarily disabling security software, or its browser/…
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We are going to expand support, but note that our payment processor does support UnionPay cards.
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You wouldn't be getting that for the account you're posting from, so you're almost certainly set up to sync using a different account on one or both of your computers. You can check what account each device is set to sync with from the sync prefere…
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Responded via email.
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How does it fail exactly (page it sends you to/error message)? I'm not able to reproduce this in Brave. If you have anything set to be more strict than default for blocking long lived cookies, that could cause an issue, but I would expect that to a…
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https://forums.zotero.org/discussion/comment/455539/#Comment_455539
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https://forums.zotero.org/discussion/comment/455539/#Comment_455539
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Note that you've published an email address in one of your group descriptions and invited people to email it. https://www.zotero.org/groups/2551297/ufsbd_-_prvention_et_sant_bucco-dentaire
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You have unlimited storage available on the account you're posting from. It can sometimes take a couple minutes to show up. Make sure you're syncing with the same account you logged in to the website with in your sync preferences. https://www.zotero…
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@steko These are noted in the announcement as not yet implemented. They will be.
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https://github.com/zotero/zotero/issues/3582
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Could you try again now and see if you still get just a blank screen or an error message?