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- fcheslack
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Comments
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Thanks for the information. It should definitely be able to work correctly in an up to date chrome, so I'll look into whats causing this problem.
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This is most likely an issue with the website and whatever browser you're using. We rely on some newer features of browsers that are not uniformly available yet. If you're just seeing the spinning wheel, it's possible that it's either broken on…
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As adamsmith says, this is a bug. Can you try making sure library reading is set to "any group member" as well as changing the editing permissions? That setting doesn't actually apply to private groups, but it may be causing a problem here.
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https://www.zotero.org/settings/deleteaccount
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https://www.zotero.org/settings/deleteaccount
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Sent you an email asking for more information.
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This may be fixed. Try refreshing without the cache (ctrl-shift-R) and let me know if you get the same behaviour.
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What Operating system and browser versions are you using?
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What Operating System and Browser versions are you using?
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This seems to have been even easier than I expected. Let me know if anything seems broken.
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I think this is purely a UI thing that should be fixed shortly. If you're able to view the library on the website you should be able to cite and export.
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When was the last time you tried? There was a bug with group ownership transfer for a few days but that has been fixed. Your colleague may need to initiate the transfer once more. The server error should be more clear, but that will happen if y…
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@adrienned Your issue was caused by a bug introduced in recent site updates. It should be fixed if you try again now.
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Does it work if you open the attachment from the client? He should make sure his client is configured to sync files for groups (gear button -> preferences -> sync) and that the group allows file syncing (group library settings on the zotero.or…
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Try again now.
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@christinekan check your email.
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Is this still happening?
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Should be fixed. Try now.
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There is not a way for a user to re-enable auto-renew because it requires authorization on the sale. Your subscription cancellation hadn't gone through yet though, so I've turned your renewal back on. (The checkbox Gracile is referring to …
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The tags are stored with your session, so if you restart your browser but restore the previous session it will not clear your tags. If you don't want to lose your session you can force an uncached reload in most browsers with ctrl-shift-R or cmd-shi…
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There is an example at https://github.com/fcheslack/libZotero/tree/master/phpexamples/zreports of approximating the Zotero client's report functionality but pulling data from the Zotero API. It would definitely be possible to do such a thing ac…
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That sounds like the library is locked for syncing and will resolve itself. Generally that shouldn't be a problem, but it may be right now if you try to view your library online for the first time while it is locked.
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@Riessen_Studien This is unrelated, you should start a new thread if you continue to have problems. Is something preventing you from sending an invitation to this person in the usual way?
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This should be fixed now. Had you accessed your libraries on the website before, and if so do you remember when it was working properly?
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What do you see on the right side of https://www.zotero.org/settings/storage where the "Buy with Google" button should be?
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So you get to the google wallet page with Zotero storage in the shopping cart, then you try to log in and it never goes through? Can you log into google wallet from http://www.google.com/wallet/ (and if you can, what happens if you're already logged…
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Do you make it to the page with the "Place order now" button? If you get to Google checkout with the correct item in the shopping cart there is not much we can do after that, as it would be a google wallet issue. The only time I've seen anything lik…
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What is the problem you're having?
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What OS and browser versions are you using?
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Tags displayed on the website do not reload as often as the rest of the data for technical reasons (that will be improved in the future). You can force the website to reload the tags by doing an uncached refresh (ctrl-shift-R for most browsers on wi…