Upgrade Storagefcheslack
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- fcheslack
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Comments
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Under 'File Syncing' set it to Download files 'as needed' on your laptop. It will only download them if you try to open the attachment from Zotero on your laptop.
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We've gotten a couple reports of this failure mode before, but I had thought it was due to non-default behaviour blocking non-javascript 'script' tags. If that was the case it shouldn't depend on the mobile interface though. I'll try to find an iOS …
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The email address is probably already being used by another account. The payment dialog will pop up whatever kind of card you're using, based on the card number patterns they use.
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When you click the 'Purchase' button after entering your card details, the button should change into a green check mark to signal that the card looks valid and it will try to make the charge with your bank. The name and address you put in should ju…
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Do you see the green check mark in the pop-up after you submit it?
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Yes, forum posts remain when you delete your account. Yes, the name on them will be updated when you change your username.
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username changes will be allowed in the near future.
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The download page has been updated.
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Sorry. Should be fixed.
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You can try installing it directly from the chrome web store https://chrome.google.com/webstore/detail/zotero-connector/ekhagklcjbdpajgpjgmbionohlpdbjgc
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Indeed. It seems you don't need to force the sync to get it to work. I just couldn't get it to suggest the bookmark at first when typing into the bar. @noksagt did you actually get the save to go through?
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Unfortunately the instructions are for older versions. The android browser and Chrome for android have changed how they treat bookmarklets many times over the years. As far as I can tell, the current version of chrome for android no longer supports…
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Sorry about that. The link should work now.
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The oauth shake did not make it back to the app when using Firefox as my default browser, but worked fine with chrome. Unclear if that's actually fixable. It also never registered when I entered a manually created api key in the settings (it just c…
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We only make immediate charges if you're within 14 days of expiration. Otherwise we just schedule the renewal (or update your expiration if you're changing your storage plan). When you try to enable renewal do you have a chance to fill in your paym…
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Yes, if you own the group then files stored in it count against your quota, regardless of who adds the file to the library.
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You can switch between plans at any time. Your expiration date will be moved depending on how much of your existing subscription is left (https://www.zotero.org/support/storage_faq#how_can_i_upgrade_to_a_larger_storage_plan) You do not have to pay…
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email storage@zotero.org
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No, this never would have worked. The web library doesn't even have the base field mappings at the moment.
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For 2 https://github.com/zotero/zotero/issues/1227
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GTK3 theme applies cleanly to Zotero 5 on linux. It seems theoretically possible to install GTK themes on windows, but may be involved. Here's a relatively recent answer on doing so https://stackoverflow.com/questions/36464010/change-gtk3-look-on-wi…
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Your account has been updated.
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In general yes, networks intercepting your traffic will cause problems but there are workarounds (https://www.zotero.org/support/kb/ssl_certificate_error). However I don't think the error in your first post is typical for this situation, and it appe…
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You should have an option to accept ownership on the main group page.
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So I'm able to get the same result if I block all the scripts on the page of type 'text/x-jquery-tmpl' which are just templates. It's possible your company is removing these scripts if they're examining all pages that go through the network. You ca…
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download link fixed
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Apologies for the delay. Your account has been updated. (In general, if your account hasn't been updated within 24 hours you can feel free to prod us by sending another email.)
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What version of explorer?
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Yes, you can email storage@zotero.org with the account details and we'll sort it out.
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Those should be redirecting properly now, and all urls should fix the name in the url if it doesn't match the current group name.