Zotero 10 Broke Keyboard Navigation of Citation Dialog

tflynn17
Hello there,

I waited for the 10.0.7 update to it to see if it would fix this issue, but I'm still having it:

After updating to Zotero 10, I can no longer navigate the citation dialog with my keyboard as I could before. Specifically, after adding an item to the citation, previously I could immediately type (left arrow), (down arrow) to edit the item. Now, the arrow keys do not seem to have any effect after adding an item. I am able click next to the cited items with my mouse and then navigate using the keyboard, but not without clicking with my mouse first.

I tried searching the forums and website but could not find any relevant information about this. Thanks for any advice you can provide.

  • adamsmith
    Works for me exactly as you describe it in the current beta in Word and I've never seen this stop working. Which word processor, which operating system, and have you tested in troubleshooting mode?
  • dstillman Zotero Team
    Yeah, that's working fine for me in 10.0.7 as well. Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.
  • tflynn17
    Thank you both for your responses and assistance! Restarting in Troubleshooting Mode did fix the problem temporarily, but then it started happening again even in Troubleshooting Mode (I do not have any plugins installed). However, I think I've discovered why this is happening:

    This screenshot is what I see after I've selected an item and am unable to use the arrow keys. There is no cursor in the search field, so there is nothing for the arrow keys to move. It turns out that Zotero is still trying to load the "Cited Items" here:
    https://s3.amazonaws.com/zotero.org/images/forums/u8095388/7kazut7s9e945zh4uz7m.png

    After ~10 seconds, I think Zotero successfully loads the "Cited Items," and then the cursor appears in the search field, after which I can move it with the arrow keys as normal:
    https://s3.amazonaws.com/zotero.org/images/forums/u8095388/d2523zwuns7jz6i2edyu.png

    So I guess the question now becomes, is it supposed to take that long for Zotero to load the cited items each time? 10 seconds has been long enough that I didn't realize the program was hanging, I thought it was just broken.

    My software and hardware details are below. Thank you again for your help with this!

    Word Processor: Microsoft Word for Mac 16.114.1
    Operating System: macOS Golden Gate 27.0
    Computer: MacBook Air M2, 2022
  • dstillman Zotero Team
    Thanks — this should be fixed now in Zotero 10.0.8.
  • tflynn17
    Amazing. Thank you so much for your help. You guys are the best!
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