Upgrade StorageZotero Word plugin on macOS inserts {Citation} and duplicates bibliography
Hello,
I’m experiencing a persistent problem with the Zotero Word integration on my Mac. Zotero works correctly with Word on my Windows work computers, but not on my MacBook.
Problem:
When I insert a citation in a new, empty Word document, it initially appears as (1).
When I insert the bibliography using “Add/Edit Bibliography”, {Citation} appears.
When I refresh the document, the bibliography is duplicated.
Troubleshooting already attempted:
Completely reinstalled Zotero (version 10.0.6).
Reinstalled the Microsoft Word add-in.
Renamed Normal.dotm to test with a fresh Word template.
Confirmed that Zotero.dotm is present in the Word Startup folder and enabled under Word’s Templates and Add-ins.
Confirmed that the Word Startup folder has read and write permissions.
Confirmed that Word’s “Field codes instead of values” setting is disabled.
The problem persists in a new, empty Word document.
The citation field begins with ADDIN ZOTERO_ITEM CSL_CITATION.
The bibliography field begins with ADDIN ZOTERO_BIBL.
Debug ID: D1031340381
Could you help me identify why the Word integration produces {Citation} and duplicates the bibliography on macOS?
Thank you!
I’m experiencing a persistent problem with the Zotero Word integration on my Mac. Zotero works correctly with Word on my Windows work computers, but not on my MacBook.
Problem:
When I insert a citation in a new, empty Word document, it initially appears as (1).
When I insert the bibliography using “Add/Edit Bibliography”, {Citation} appears.
When I refresh the document, the bibliography is duplicated.
Troubleshooting already attempted:
Completely reinstalled Zotero (version 10.0.6).
Reinstalled the Microsoft Word add-in.
Renamed Normal.dotm to test with a fresh Word template.
Confirmed that Zotero.dotm is present in the Word Startup folder and enabled under Word’s Templates and Add-ins.
Confirmed that the Word Startup folder has read and write permissions.
Confirmed that Word’s “Field codes instead of values” setting is disabled.
The problem persists in a new, empty Word document.
The citation field begins with ADDIN ZOTERO_ITEM CSL_CITATION.
The bibliography field begins with ADDIN ZOTERO_BIBL.
Debug ID: D1031340381
Could you help me identify why the Word integration produces {Citation} and duplicates the bibliography on macOS?
Thank you!
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adomasven Zotero TeamAre you saying that each subsequent refresh inserts a new duplicate, or does it stabilize after that? What is the full version of Word that you are running?