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cannot log into desktop version.
donnastraver
today at 2:18pm
I cannot log into desktop version, it is updated to version 10.
dstillman
Zotero Team
today at 2:18pm
What do you mean exactly when you say you can't log in? What exactly is happening?
donnastraver
today at 2:23pm
When I click on data syncing and try to put in my login information it states that the information is invalid. But I am sure this information is correct.
dstillman
Zotero Team
today at 2:24pm
edited today at 2:25pm
If you have a username and password field in the Sync settings instead of a Log In button that opens a web browser, you're not using Zotero 10.
Check your version:
https://www.zotero.org/support/kb/zotero_version
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Check your version: https://www.zotero.org/support/kb/zotero_version