Upgrade StorageDocuments already cited create a second entry in the bibliography
Maybe this is a rookie question, since I'm new, but I often have to cite documents more than once in a document, and I can't find a way to do it right.
I use a standard author-date system (Chicago) in Word for Mac.
Let's say that I cited a paper once. If I try to cite it again, and I type its name into the popup box, the paper will pop up as "cited document", but I won't be able to click on it. I will see the document also below, under "My library", and I can click on that one. But if I do, it creates a new entry in the bibliography, so that now I end up having a redundant bibliography.
Am I meant to not create a citation field if I cite a document for the second time? This seems complicated, because I need to keep track of what I cited, and because when I create a single citation field with multiple items I won't be able to add previously cited documents.
What should I do? Thank you
I use a standard author-date system (Chicago) in Word for Mac.
Let's say that I cited a paper once. If I try to cite it again, and I type its name into the popup box, the paper will pop up as "cited document", but I won't be able to click on it. I will see the document also below, under "My library", and I can click on that one. But if I do, it creates a new entry in the bibliography, so that now I end up having a redundant bibliography.
Am I meant to not create a citation field if I cite a document for the second time? This seems complicated, because I need to keep track of what I cited, and because when I create a single citation field with multiple items I won't be able to add previously cited documents.
What should I do? Thank you
The reason an item would appear twice in the bibliography would be if you selected two different copies of the item (eg, duplicates in your library, copies in two different group libraries, or an orphaned item not connected to your library and a copy in your library). If you did, you should go through your document and replace the citations all with one version.
Is this only happening for the Mendeley-inserted citations?
To answer to your second question: no, it happens for any citation.
I don't believe anyone else has ever reported this, though generally you'd want to just use the up/down arrows and Return/Enter on your keyboard to select items, since you're already typing to perform the search.
I checked and the issue occurs also if I try to select the entry with keyboard commands. I cannot interact with the "cited" elements in any way whatsoever (sometimes)
(Be sure to include a Report ID in your initial posts for faster fixes — that's all we needed here to see the issue.)
I assume you deleted an item that you had duplicated. That was, I'm afraid, the wrong of doing it and you should've merged them.
An item can survive on its own in a given document and that's what you're seeing here. You'll need to delete any of the wrong ones and reinsert the one you'd want to keep.
https://www.zotero.org/support/kb/word_field_codes/
In the future, merge duplicates rather than deleting them.