Obscure error when exporting some collections to Bibtex using the API

Hello,

I am building a Zotero integration for another app using the web REST API. My app fetches all items in a collection as Bibtex. It works as expected most of the time, but some users have reported issues with specific collections: the Zotero API replies with a 500 error code, and a body that says "An error occurred".

Obtaining the same collection in the JSON format works fine. Given the vague error message, I can't really tell if something is wrong with the way I use the API, or if this is an actual bug on Zotero's side.

If needed, I can give more details in how I use the API (what exact query parameters and headers I use in particular). I can also share privately one of the failing collection ID, if that helps to understand the issue.

Thank you for your help!
  • dstillman Zotero Team
    edited yesterday at 2:32pm
    Yes, we'd need the full request URL and headers. You can email to support@zotero.org with a link to this thread.

    (But note that API questions should generally be posted to zotero-dev.)
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