moving libraries

ChinaDoll0054
Hello damnation and Adamsmith,
Thank you both for the responses. This is coming from my old account because the new one is logged out.

This is what happened: I got as far as 4. I did not get authenticate but may laptop library started synching.
1. I figured that this was because the email address wasn't connecting, and tried changing it.
2. This didn't work. So how would I proceed with email change so that it will synch?
3. I upgraded the subscription immediately, though.
https://s3.amazonaws.com/zotero.org/images/forums/u2600126/sx64h11zllmah1pup0p8.png
https://s3.amazonaws.com/zotero.org/images/forums/u2600126/myyabkoxxyz6b8zhe3ro.png

So I am stuck. Help? Thanks.
  • adamsmith
    This means what it says -- you're trying to sync a library with your new account with your old account. Did you log out of the new library locally?
  • ChinaDoll0054
    hello adamsmith. Not yet. I have to change the email on the old account first because that email address is not on my laptop. It's a German email and my Mac will not allow adding the account to it.

    I have to change the email first to enable synching. As you see from the screenshot, I could not do it on the account.
  • adamsmith
    You're misunderstanding something -- can you walk us through exactly what you have done so far? Also, German email is fine as is writing in German if that's easier
  • ChinaDoll0054
    I must be.
    I. Backed up the new library to a disk.
    2. Exported the library to RDF.
    3. I logged out of my account (the new one).
    4 . Logged into my old account - but it did not ask me to authenticate. I checked my settings and realized the email was the German one and is not on my laptop.
    5. Tried to change the email but it wouldn't let me.
    6. Looked at the laptop and saw that the library was trying to log in.

    Decided to stop and wait before I do damage.
    PS the German email account cannot be added to my laptop. It will work on my phone fine but Mac won't accept it, regardless of what I do to change settings. So I have basically started using Google as a default.
  • ChinaDoll0054
    Hello everyone,
    I have been working on this and made small progress.
    1. I have managed to change the email address, and verified a new email address.
    2. I proceeded to synch my laptop to the account I want, but am confused by the instructions that I got on the Zotero website and those that are triggered by the process on the laptop.
    Question: Do I
    1. switch accounts as the process asks
    2. try to unlink as the Zotero forum suggests, but I do not see an unlink function on my laptop?

    Right now, I have just not proceeded. I apologize for being a dummy but I need to finish this so that I can proceed with my writing. Please advise, someone? A million thanks.
  • ChinaDoll0054
    Hello, everyone. Whew. I managed. The files from my old account are there, and the new ones also appear. So THANK you, all who have tried helping me.

    Now, my question is, do I keep the old email and account or is it advisable to delete it to avoid confusion?
  • adamsmith
    I'd keep the old email and account around for a week or so to make sure everything is working, but them you should delete it, yes
  • ChinaDoll0054
    Ok. Understood. Thank you, adamsmith. I really appreciate all your help. Hopefully, I won't have to drag you through all this again for a while.
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