Library sync error - report ID 296453208

dschnabl
Every time I sync my zotero library I get a series of javascript errors of the form:

[JavaScript Error: "'WO0HXNUW' is not a valid item key" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 0}]

I would appreciate any assistance with resolving this issue.
  • dstillman Zotero Team
    You used some plugin or AI tool that created an item with an invalid key that can't sync. You'll need to 1) contact the tool developer and ask them to fix it and to fix your database, 2) identify the item and delete it (and empty the trash), or 3) delete your database and sync to pull down your online library. I'm afraid we can't help with this.
  • dschnabl
    I appreciate your assistance. The issue I am running into now is that I cannot tell which item is corrupted so that I can delete it. The names like “WO0HXNUW” seem to be nonsense and nothing comes up when I search them. Any pointers?
  • warguelles
    Try to search with the "Everything" option in the desktop app... but, in any case, you should contact the plugin developer
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