Zotero connector keeps freezing when doing any task - Docs, Chrome, Macbook pro

Valdemaradrian · 2026-05-27T18:58:25+00:00

The Zotero connector still keeps freezing when trying to insert a citation or refresh the document. I have updated all softwares and given the connector access through the chrome settings. What is going on??

Zotero Connector (ID: ekhagklcjbdpajgpjgmbionohlpdbjgc)

dstillman · 2026-05-27T18:58:58+00:00

Update to Zotero Connector 5.0.208 and reload Google Docs.

Valdemaradrian · 2026-05-27T19:02:07+00:00

I have already done that. Continues to freeze when trying to insert a citation

dstillman · 2026-05-27T19:02:51+00:00

Can you provide a Debug ID for reloading Google Docs and trying to cite?

Valdemaradrian · 2026-05-27T19:06:54+00:00

D1904304021

Valdemaradrian · 2026-05-27T19:14:23+00:00

Okay i figured it out. I had to re-choose the document preferences in the zotero connector. I didn't change anything, I just had to press it and confirm the same choices