Error saving papers using zotero chrome extension on Digital Commons sites

brks_w
Whenever I'm on a pdf from a Digital Commons website, the zotero extension fails. Example webpages: https://scholarlycommons.law.northwestern.edu/cgi/viewcontent.cgi?article=1639&context=nulr, https://chicagounbound.uchicago.edu/cgi/viewcontent.cgi?article=6197&context=uclrev.

I've tried removing the extension and re-adding it, but that hasn't fixed it.
  • AbeJellinek Zotero Team
    edited 3 hours ago
    Could you please be more specific about how it's failing? Both of those links just go directly to PDFs for me, and the Connector saves them fine when I click Save to Zotero.

    If you're seeing an error from the Connector, or the PDF silently fails to save, please submit a Connector Debug ID.
  • brks_w
    submitted, with ID D560183721; the extension keeps saying "An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."
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