Error saving papers using zotero chrome extension on Digital Commons sites

brks_w
Whenever I'm on a pdf from a Digital Commons website, the zotero extension fails. Example webpages: https://scholarlycommons.law.northwestern.edu/cgi/viewcontent.cgi?article=1639&context=nulr, https://chicagounbound.uchicago.edu/cgi/viewcontent.cgi?article=6197&context=uclrev.

I've tried removing the extension and re-adding it, but that hasn't fixed it.
  • AbeJellinek Zotero Team
    edited April 27, 2026
    Could you please be more specific about how it's failing? Both of those links just go directly to PDFs for me, and the Connector saves them fine when I click Save to Zotero.

    If you're seeing an error from the Connector, or the PDF silently fails to save, please submit a Connector Debug ID.
  • brks_w
    submitted, with ID D560183721; the extension keeps saying "An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."
Sign In or Register to comment.