Importing .bib or .ris yields Error: The selected file is not in a supported format.

I have been getting the error message "The selected file is not in a supported format." When using the File>>Import command.

This happens with the following MREs:

zotero_test.bib
@article{smith2024,
author={John Smith},
title={Test Article},
journal={Journal of Testing},
year={2024}
}

test.ris
TY - JOUR
TI - Test Article
AU - Smith, John
PY - 2024
ER -

I've checked:
1. These are the true file extensions; there is no hidden .txt
2. I've reset Translators and Styles and restarted Zotero
3. Drag-and-drop yields the same error.

Any idea why this could be happening?
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