"Custom UI Runtime Error in Zotero.dotm"

rivulatus
I keep getting this error message whenever I go to the Zotero tab in MS Word
https://s3.amazonaws.com/zotero.org/images/forums/u12630600/l9mhqh7my1qt3ylsszkr.png
It doesn't seem to affect the extension functioning otherwise, though? So I'm not exactly sure what this means or how to make it not appear every time I reopen Word.
  • dstillman Zotero Team
    What Word version?
  • Green.Cov
    I have exactly the same problem. Everything is updated to the very last version:
    Zotero 9.0.2
    Microsoft office 365 (Word 2604 Build 19929.20106)
    Windows 11 Pro 25H2
  • cptnstormfield
    I am also having this issue. Word build .20112.
  • rpalmer47
    Same issue.
    Zotero 9.0.5
    Win 22H2, build 22621.1992
    Microsoft® Word for Microsoft 365 MSO (Version 2605 Build 16.0.20026.20140) 64-bit
  • dstillman Zotero Team
    It looks like this is a recent bug in the plugin, but it only appears if you've turned on the "Show add-in user interface errors" option in Word. We'll fix, but you can just turn that off in the Word settings via Options → Advanced → General → "Show add-in user interface errors". I believe it's always off by default, but you may have turned it on while troubleshooting some other add-in.

    (You can also just say "OK to All" for now.)
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