Hi, nothing pops up after it crashes.

Thanks for the video, it's unusual you're not getting the popup with crash id.

Here are a few more suggestions:
- Did the crashing happen from beginning since you downloaded the attachment? Or did it start happening after you worked with the attachment for a while?
- Do you have any annotations on that document? Does it maybe crash on the same page as where the annotation is?
- When you open the document and wait for a while without scrolling, does it crash too? Or only when you scroll to a specific page? What if you tried using the page scrubber on bottom to jump to the end for example?

Since you're not getting the popup, could you please manually extract the crash from your device? Can you navigate to Settings app and then Privacy & Security -> Analytics & Improvements -> Analytics Data. In Analytics Data you can just search for Zotero and send us a few entries (.ips files) with most recent dates. Thank you!

Upon further investigation, it seems the problem is downloads from the arxiv website. When I download the papers from the journals they are published in, they work. Additionally, when I try to download straight from arxiv now, nothing happens. I need to download to my files and manually add it to the Zotero app. Not sure why it stopped working but found these work arounds.