Issue with Directory Tree: Trash Item Causes Nonresponse [Report ID: 1273068888]

yjbo
When I click on the Trash item from the left directory tree, the collections from the whole library do not display anymore. However, restarting the software will bring it back to normal.
Thanks!
  • enozkan
    Sounds like this:

    https://forums.zotero.org/discussion/116980/zotero-7-0-1-center-right-panes-stop-displaying-items

    Which was fixed in the latest beta and release versions. Did you update? Running 7.0.2?
  • dstillman
    edited August 23, 2024
    [JavaScript Error: "item.getCreators is not a function" {file: "jar:file:///C:/Users/[…]/AppData/Roaming/Zotero/Zotero/Profiles/c292ydfp.default/extensions/betterauthors@github.com.xpi!/chrome/content/scripts/betterauthors.js" line: 6209}]
    @yjbo: Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it (possibly the one mentioned above) and then report the problem to the plugin's developer.
  • yjbo
    Thanks @enozkan , I am running 7.0.bete3 now, the issue still exists. It should be caused by some other plugin.
    Thanks @dstillman, the plugin showed from the error log is deleted, and everything goes back to normal now.
  • dstillman
    OK, please report that to the plugin developer.
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