Zotero pops up instead of citation dialog
[Split from Zotero not working in Google Docs]
This thread has been helpful, but I'm still having issues in both Chrome and Firefox (both up-to-date and authenticated and relaunched). When I click Zotero > Add Citation from a Google Doc, Zotero pops up instead of the dialogue box. Any suggestions @dstillman? And, oddly, when I try to add a citation from Word, nothing opens.
This thread has been helpful, but I'm still having issues in both Chrome and Firefox (both up-to-date and authenticated and relaunched). When I click Zotero > Add Citation from a Google Doc, Zotero pops up instead of the dialogue box. Any suggestions @dstillman? And, oddly, when I try to add a citation from Word, nothing opens.
Make sure the citation dialog isn't just appearing behind your other windows. That's the most likely situation. The citation dialog window is part of the Zotero app. Restart Zotero if you're having trouble.
It's also possible that you enabled the classic citation dialog from the Cite pane of the preferences and are mistaking that for the main Zotero window.
The citation dialogue is not appearing behind other windows. But I did have the classic dialog from Cite set as classic. I unchecked that and relaunched the Zotero app. However, I'm still seeing what appears to be the full Zotero app (vs a dialog box) in both Firefox and Chrome (latest versions). See screenshot attached.
Any suggestions @stillman? Thanks again.
https://s3.amazonaws.com/zotero.org/images/forums/u13331763/askxpo6zsysrmc71ontz.png
Could you:
1) Press Cmd-K in Google Docs to open the insert-link popup. Right-click on the popup and choose Inspect. Your browser developer console should open with a div selected. If you get a Google Docs context menu instead, you may need to find another spot on the page that shows you the browser context menu.
2) Click on the highest div in the hierarchy that causes just that popup to be highlighted on the page.
https://s3.amazonaws.com/zotero.org/images/forums/u2735919/pi1s6n7zf1yab7sbzu71.png
3) Right-click on that div and choose "Edit as HTML".
4) Copy and paste the HTML and email it to us at support@zotero.org with a link to this thread.
https://s3.amazonaws.com/zotero.org/images/forums/u13331763/de9tksttl231t3p2q3pt.png
When the developer tools opens after selecting "Inspect", a line will be highlighted. You should look through the lines above in that panel, and select the one that corresponds to the whole link insertion dialog in Google Docs being highlighted, like in my screenshot above. Then follow steps 3 and 4.
https://s3.amazonaws.com/zotero.org/images/forums/u13331763/zehybqjq6jvn9wfzphvo.png
ee the