Hello,

I was able to add citations up until this morning to my word. Now when I try to click add/edit citations, nothing happens, the red box doesn't appear, and instead it just causes the zotero app to pop up. When I click on the citations or bibliography they turn grey but I can't add to them or add any new citations to my document. I tried opening a new word document and the same thing happened. I can't figure out how to fix this.