Upgrade Storage"Zotero quit unexpectedly" on Mac, immediate error message
I have a very similar problem to earlier threads:
https://forums.zotero.org/discussion/108468/zotero-is-not-working-on-mbp-m2-with-ventura-13-3
https://forums.zotero.org/discussion/81197/zotero-quit-unexpectedly-immediate-error-message
https://forums.zotero.org/discussion/91410/zotero-quitting-unexpectedly-immediately-upon-opening-in-mac
On those threads, the advice is to upgrade Ventura and/or Zotero. I have deleted and re-downloaded Zotero 6.0.28, and I am on Ventura 13.6, the last iteration (and I don't want to upgrade to Sonoma, as it is incompatible with R.) I guess upgrading solved the previous users problems. Is there anything I can try?
Here is the first part of the crash report:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: BCB92913-E06C-4235-81EC-27673F0FA2AF
CrashReporter Key: 9209FB8B-E92E-415D-41F0-602D2A2F5504
Hardware Model: MacBookPro17,1
Process: zotero [892]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.28 (6.0.28)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [1016]
Date/Time: 2023-10-17 11:03:49.1465 +0200
Launch Time: 2023-10-17 11:03:49.1300 +0200
OS Version: macOS 13.6 (22G120)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7ffd6b544 0x7ff7ffd67000 + 17732
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000022 x1: 0x0000000000000000 x2:
https://forums.zotero.org/discussion/108468/zotero-is-not-working-on-mbp-m2-with-ventura-13-3
https://forums.zotero.org/discussion/81197/zotero-quit-unexpectedly-immediate-error-message
https://forums.zotero.org/discussion/91410/zotero-quitting-unexpectedly-immediately-upon-opening-in-mac
On those threads, the advice is to upgrade Ventura and/or Zotero. I have deleted and re-downloaded Zotero 6.0.28, and I am on Ventura 13.6, the last iteration (and I don't want to upgrade to Sonoma, as it is incompatible with R.) I guess upgrading solved the previous users problems. Is there anything I can try?
Here is the first part of the crash report:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: BCB92913-E06C-4235-81EC-27673F0FA2AF
CrashReporter Key: 9209FB8B-E92E-415D-41F0-602D2A2F5504
Hardware Model: MacBookPro17,1
Process: zotero [892]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.28 (6.0.28)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [1016]
Date/Time: 2023-10-17 11:03:49.1465 +0200
Launch Time: 2023-10-17 11:03:49.1300 +0200
OS Version: macOS 13.6 (22G120)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7ffd6b544 0x7ff7ffd67000 + 17732
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000022 x1: 0x0000000000000000 x2:
This just looks like a macOS Rosetta bug. You could try reinstalling Rosetta. If that doesn't help, you can switch to Zotero 7 beta, which runs natively on Apple Silicon.