Upgrade StorageZotero is not working on MBP M2 with Ventura 13.3
I just get "Zotero quit unexpectedly". This is the crash report produced:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: E8794B06-6772-47AC-8D1D-E94D14BFD619
CrashReporter Key: AC7DE2C5-7B84-518F-CE6D-D25FA0C71BBA
Hardware Model: Mac14,9
Process: zotero [30313]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.26 (6.0.26)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [2133]
Date/Time: 2023-10-11 15:37:48.8140 +0100
Launch Time: 2023-10-11 15:37:48.7959 +0100
OS Version: macOS 13.3 (22E252)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
rosetta error: Attachment of code signature supplement failed: 1
/var/db/*/zotero.aot
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7fffa65a4 0x7ff7fffa2000 + 17828
Binary Images:
0x2005d6000 - 0x200671fff dyld (*) /usr/lib/dyld
0x7ff7fffa2000 - 0x7ff7fffd1fff runtime (*) /usr/libexec/rosetta/runtime
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
-----------
Full Report
-----------
{"app_name":"zotero","timestamp":"2023-10-11 15:37:48.00 +0100","app_version":"6.0.26","slice_uuid":"961c48d9-7b89-3eeb-a346-cb3ef17e66d8","build_version":"6.0.26","platform":0,"bundleID":"org.zotero.zotero","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.3 (22E252)","roots_installed":0,"name":"zotero","incident_id":"E8794B06-6772-47AC-8D1D-E94D14BFD619"}
{
"uptime" : 99000,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,9",
"coalitionID" : 2133,
"osVersion" : {
"train" : "macOS 13.3",
"build" : "22E252",
"releaseType" : "User"
},
"captureTime" : "2023-10-11 15:37:48.8140 +0100",
"incident" : "E8794B06-6772-47AC-8D1D-E94D14BFD619",
"pid" : 30313,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-10-11 15:37:48.7959 +0100",
"procStartAbsTime" : 2382628954650,
"procExitAbsTime" : 2382629379962,
"procName" : "zotero",
"procPath" : "\/Applications\/Zotero.app\/Contents\/MacOS\/zotero",
"bundleInfo" : {"CFBundleShortVersionString":"6.0.26","CFBundleVersion":"6.0.26","CFBundleIdentifier":"org.zotero.zotero"},
"storeInfo" : {"deviceIdentifierForVendor":"900A6462-4B1D-54B9-A7C9-BB96864DA196","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.zotero.zotero",
"crashReporterKey" : "AC7DE2C5-7B84-518F-CE6D-D25FA0C71BBA",
"throttleTimeout" : 2147483647,
"codeSigningID" : "org.zotero.zotero",
"codeSigningTeamID" : "8LAYR367YV",
"codeSigningFlags" : 570491649,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 0,
"wakeTime" : 233,
"sleepWakeUUID" : "60E7EB8A-975D-4956-9084-F3CB4BA3CD5B",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"flags":518,"code":0,"namespace":"ROSETTA","details":["rosetta error: Attachment of code signature supplement failed: 1 \n\/var\/db\/*\/zotero.aot"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":1606490,"threadState":{"x":[{"value":34},{"value":0},{"value":140703128435473},{"value":2048},{"value":140703128413198},{"value":0},{"value":44},{"value":0},{"value":140703128473600},{"value":0},{"value":4294966996},{"value":140703128476047,"symbolLocation":231,"symbol":"__crashreporter_info__"},{"value":120},{"value":4049916275670200369},{"value":140703128377728},{"value":140703128475828,"symbolLocation":12,"symbol":"__crashreporter_info__"},{"value":521},{"value":12964664535},{"value":12964667579},{"value":140703128435473},{"value":140703128435473},{"value":4300537856},{"value":4},{"value":4300537856},{"value":3},{"value":1},{"value":40960},{"value":8596742144,"symbolLocation":0,"symbol":"dyld_all_image_infos"},{"value":12964702624}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703128353812},"cpsr":{"value":1073745920},"fp":{"value":12964664720},"sp":{"value":12964664688},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":140703128249764,"matchesCrashFrame":1},"far":{"value":140703128353968}},"frames":[{"imageOffset":17828,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 8596054016,
"size" : 638976,
"uuid" : "afa3518c-143e-3060-bbe8-624d4ca41063",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703128231936,
"size" : 196608,
"uuid" : "baf9136b-e1ff-3661-ad17-0f4ca7ce58f9",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
}
],
"vmSummary" : "ReadOnly portion of Libraries: Total=1168K resident=0K(0%) swapped_out_or_unallocated=1168K(100%)\nWritable regions: Total=23.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=23.9M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 15.8M 6 \nVM_ALLOCATE (reserved) 44K 2 reserved VM address space (unallocated)\n__DATA 80K 3 \n__DATA_CONST 32K 1 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 368K 4 \n__TEXT 816K 2 \nmapped file 6.8G 33 \n=========== ======= ======= \nTOTAL 6.9G 54 \nTOTAL, minus reserved VM space 6.9G 54 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"logWritingSignature" : "41f4077f351543b3729dcca2dbf24b3e12781785",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "6246d6a916a70b047e454124",
"factorPackIds" : {
},
"deploymentId" : 240000010
},
{
"rolloutId" : "60356660bbe37970735c5624",
"factorPackIds" : {
},
"deploymentId" : 240000027
}
],
"experiments" : [
{
"treatmentId" : "6dd670af-0633-45e4-ae5f-122ae4df02be",
"experimentId" : "64406ba83deb637ac8a04419",
"deploymentId" : 900000017
}
]
},
"reportNotes" : [
"dyld_process_snapshot_get_shared_cache failed"
]
}
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Incident Identifier: E8794B06-6772-47AC-8D1D-E94D14BFD619
CrashReporter Key: AC7DE2C5-7B84-518F-CE6D-D25FA0C71BBA
Hardware Model: Mac14,9
Process: zotero [30313]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: 6.0.26 (6.0.26)
Code Type: X86-64 (Native)
Role: Default
Parent Process: launchd [1]
Coalition: org.zotero.zotero [2133]
Date/Time: 2023-10-11 15:37:48.8140 +0100
Launch Time: 2023-10-11 15:37:48.7959 +0100
OS Version: macOS 13.3 (22E252)
Release Type: User
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: ROSETTA 0
rosetta error: Attachment of code signature supplement failed: 1
/var/db/*/zotero.aot
Triggered by Thread: 0
Thread 0 Crashed:
0 runtime 0x7ff7fffa65a4 0x7ff7fffa2000 + 17828
Binary Images:
0x2005d6000 - 0x200671fff dyld (*)
0x7ff7fffa2000 - 0x7ff7fffd1fff runtime (*)
Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed
EOF
-----------
Full Report
-----------
{"app_name":"zotero","timestamp":"2023-10-11 15:37:48.00 +0100","app_version":"6.0.26","slice_uuid":"961c48d9-7b89-3eeb-a346-cb3ef17e66d8","build_version":"6.0.26","platform":0,"bundleID":"org.zotero.zotero","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.3 (22E252)","roots_installed":0,"name":"zotero","incident_id":"E8794B06-6772-47AC-8D1D-E94D14BFD619"}
{
"uptime" : 99000,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,9",
"coalitionID" : 2133,
"osVersion" : {
"train" : "macOS 13.3",
"build" : "22E252",
"releaseType" : "User"
},
"captureTime" : "2023-10-11 15:37:48.8140 +0100",
"incident" : "E8794B06-6772-47AC-8D1D-E94D14BFD619",
"pid" : 30313,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-10-11 15:37:48.7959 +0100",
"procStartAbsTime" : 2382628954650,
"procExitAbsTime" : 2382629379962,
"procName" : "zotero",
"procPath" : "\/Applications\/Zotero.app\/Contents\/MacOS\/zotero",
"bundleInfo" : {"CFBundleShortVersionString":"6.0.26","CFBundleVersion":"6.0.26","CFBundleIdentifier":"org.zotero.zotero"},
"storeInfo" : {"deviceIdentifierForVendor":"900A6462-4B1D-54B9-A7C9-BB96864DA196","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "org.zotero.zotero",
"crashReporterKey" : "AC7DE2C5-7B84-518F-CE6D-D25FA0C71BBA",
"throttleTimeout" : 2147483647,
"codeSigningID" : "org.zotero.zotero",
"codeSigningTeamID" : "8LAYR367YV",
"codeSigningFlags" : 570491649,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 0,
"wakeTime" : 233,
"sleepWakeUUID" : "60E7EB8A-975D-4956-9084-F3CB4BA3CD5B",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"flags":518,"code":0,"namespace":"ROSETTA","details":["rosetta error: Attachment of code signature supplement failed: 1 \n\/var\/db\/*\/zotero.aot"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":1606490,"threadState":{"x":[{"value":34},{"value":0},{"value":140703128435473},{"value":2048},{"value":140703128413198},{"value":0},{"value":44},{"value":0},{"value":140703128473600},{"value":0},{"value":4294966996},{"value":140703128476047,"symbolLocation":231,"symbol":"__crashreporter_info__"},{"value":120},{"value":4049916275670200369},{"value":140703128377728},{"value":140703128475828,"symbolLocation":12,"symbol":"__crashreporter_info__"},{"value":521},{"value":12964664535},{"value":12964667579},{"value":140703128435473},{"value":140703128435473},{"value":4300537856},{"value":4},{"value":4300537856},{"value":3},{"value":1},{"value":40960},{"value":8596742144,"symbolLocation":0,"symbol":"dyld_all_image_infos"},{"value":12964702624}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703128353812},"cpsr":{"value":1073745920},"fp":{"value":12964664720},"sp":{"value":12964664688},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":140703128249764,"matchesCrashFrame":1},"far":{"value":140703128353968}},"frames":[{"imageOffset":17828,"imageIndex":1}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 8596054016,
"size" : 638976,
"uuid" : "afa3518c-143e-3060-bbe8-624d4ca41063",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "arm64",
"base" : 140703128231936,
"size" : 196608,
"uuid" : "baf9136b-e1ff-3661-ad17-0f4ca7ce58f9",
"path" : "\/usr\/libexec\/rosetta\/runtime",
"name" : "runtime"
}
],
"vmSummary" : "ReadOnly portion of Libraries: Total=1168K resident=0K(0%) swapped_out_or_unallocated=1168K(100%)\nWritable regions: Total=23.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=23.9M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 15.8M 6 \nVM_ALLOCATE (reserved) 44K 2 reserved VM address space (unallocated)\n__DATA 80K 3 \n__DATA_CONST 32K 1 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 368K 4 \n__TEXT 816K 2 \nmapped file 6.8G 33 \n=========== ======= ======= \nTOTAL 6.9G 54 \nTOTAL, minus reserved VM space 6.9G 54 \n",
"legacyInfo" : {
"threadTriggered" : {
}
},
"logWritingSignature" : "41f4077f351543b3729dcca2dbf24b3e12781785",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "6246d6a916a70b047e454124",
"factorPackIds" : {
},
"deploymentId" : 240000010
},
{
"rolloutId" : "60356660bbe37970735c5624",
"factorPackIds" : {
},
"deploymentId" : 240000027
}
],
"experiments" : [
{
"treatmentId" : "6dd670af-0633-45e4-ae5f-122ae4df02be",
"experimentId" : "64406ba83deb637ac8a04419",
"deploymentId" : 900000017
}
]
},
"reportNotes" : [
"dyld_process_snapshot_get_shared_cache failed"
]
}
-
dstillmanStart by installing the latest versions of Ventura and Zotero. You're not running the latest versions of either.