Upgrade StorageZotero quitting unexpectedly immediately upon opening in Mac
Hi, I am switching over my work to an M1 macbook pro and an cant open it, I have been downloading it directly from zotero's website, and I have tried both the current and beta version. Here is the error report I haver received. I think it has to do with it being an M1 given the error is mentioning rosetta
"rosetta error: /var/db/oah/c642c66595f5050af26db8f86497ea83caff7cea5a9bcb2361ffa81d0e090b58/f126c47e1ca24c570353cb38428532e14b9a2141bfd2226e319e7bba008b899f/zotero.aot: attachment of code signature supplement failed: 1"
Any suggestions are greatly appreciated. Thank you so much!
Process: zotero [57254]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: ???
Code Type: X86-64 (Translated)
Parent Process: ??? [1]
Responsible: zotero [57254]
User ID: 501
Date/Time: 2021-08-25 09:08:42.471 -0500
OS Version: macOS 11.4 (20F71)
Report Version: 12
Anonymous UUID: 1327956F-4DAB-9216-55AE-5A5F6C922407
Sleep/Wake UUID: A2B28629-6F99-4AE1-B67C-F3E3D87CD3B6
Time Awake Since Boot: 390000 seconds
Time Since Wake: 5100 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: EXC_ARM_BREAKPOINT at 0x00007ffdffc32370 (brk 1)
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [57254]
Application Specific Information:
rosetta error: /var/db/oah/c642c66595f5050af26db8f86497ea83caff7cea5a9bcb2361ffa81d0e090b58/f126c47e1ca24c570353cb38428532e14b9a2141bfd2226e319e7bba008b899f/zotero.aot: attachment of code signature supplement failed: 1
Thread 0 Crashed:
0 runtime 0x00007ffdffc32370 0x7ffdffbdf000 + 340848
1 runtime 0x00007ffdffc323bc 0x7ffdffbdf000 + 340924
2 runtime 0x00007ffdffbecfe4 0x7ffdffbdf000 + 57316
3 runtime 0x00007ffdffbee52c 0x7ffdffbdf000 + 62764
4 runtime 0x00007ffdffbee024 0x7ffdffbdf000 + 61476
5 runtime 0x00007ffdffbe0280 0x7ffdffbdf000 + 4736
6 dyld 0x00000002032e6000 0x2032e6000 + 0
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c
x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000004113
x8: 0x00007ffdffc5f000 x9: 0x0000000000000000 x10: 0x00007ffdffc55c54 x11: 0x0000000000000000
x12: 0x00007ffdffc496a0 x13: 0x00007ffdffc49690 x14: 0x00007ffdffc44a30 x15: 0x0000000000000020
x16: 0xffffffffffffffe1 x17: 0x00007ffdffc367f4 x18: 0x000000030a349073 x19: 0x00007ffdffc55b78
x20: 0x000000030a349728 x21: 0x0000000102f5e000 x22: 0x0000000000000103 x23: 0x0000000102f5e000
x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x000000030a348b80 x27: 0x00007ffdffbdf000
x28: 0x0000000000000001 fp: 0x000000030a347920 lr: 0x8e0ffffdffc32368
sp: 0x000000030a347900 pc: 0x00007ffdffc32370 cpsr: 0x60000000
far: 0x00007ffdffc60000 esr: 0xf2000001
[additional output removed — D.S.]
"rosetta error: /var/db/oah/c642c66595f5050af26db8f86497ea83caff7cea5a9bcb2361ffa81d0e090b58/f126c47e1ca24c570353cb38428532e14b9a2141bfd2226e319e7bba008b899f/zotero.aot: attachment of code signature supplement failed: 1"
Any suggestions are greatly appreciated. Thank you so much!
Process: zotero [57254]
Path: /Applications/Zotero.app/Contents/MacOS/zotero
Identifier: org.zotero.zotero
Version: ???
Code Type: X86-64 (Translated)
Parent Process: ??? [1]
Responsible: zotero [57254]
User ID: 501
Date/Time: 2021-08-25 09:08:42.471 -0500
OS Version: macOS 11.4 (20F71)
Report Version: 12
Anonymous UUID: 1327956F-4DAB-9216-55AE-5A5F6C922407
Sleep/Wake UUID: A2B28629-6F99-4AE1-B67C-F3E3D87CD3B6
Time Awake Since Boot: 390000 seconds
Time Since Wake: 5100 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: EXC_ARM_BREAKPOINT at 0x00007ffdffc32370 (brk 1)
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [57254]
Application Specific Information:
rosetta error: /var/db/oah/c642c66595f5050af26db8f86497ea83caff7cea5a9bcb2361ffa81d0e090b58/f126c47e1ca24c570353cb38428532e14b9a2141bfd2226e319e7bba008b899f/zotero.aot: attachment of code signature supplement failed: 1
Thread 0 Crashed:
0 runtime 0x00007ffdffc32370 0x7ffdffbdf000 + 340848
1 runtime 0x00007ffdffc323bc 0x7ffdffbdf000 + 340924
2 runtime 0x00007ffdffbecfe4 0x7ffdffbdf000 + 57316
3 runtime 0x00007ffdffbee52c 0x7ffdffbdf000 + 62764
4 runtime 0x00007ffdffbee024 0x7ffdffbdf000 + 61476
5 runtime 0x00007ffdffbe0280 0x7ffdffbdf000 + 4736
6 dyld 0x00000002032e6000 0x2032e6000 + 0
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000003 x2: 0x000000000000003c x3: 0x000000000000002c
x4: 0x0000000000000303 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000004113
x8: 0x00007ffdffc5f000 x9: 0x0000000000000000 x10: 0x00007ffdffc55c54 x11: 0x0000000000000000
x12: 0x00007ffdffc496a0 x13: 0x00007ffdffc49690 x14: 0x00007ffdffc44a30 x15: 0x0000000000000020
x16: 0xffffffffffffffe1 x17: 0x00007ffdffc367f4 x18: 0x000000030a349073 x19: 0x00007ffdffc55b78
x20: 0x000000030a349728 x21: 0x0000000102f5e000 x22: 0x0000000000000103 x23: 0x0000000102f5e000
x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x000000030a348b80 x27: 0x00007ffdffbdf000
x28: 0x0000000000000001 fp: 0x000000030a347920 lr: 0x8e0ffffdffc32368
sp: 0x000000030a347900 pc: 0x00007ffdffc32370 cpsr: 0x60000000
far: 0x00007ffdffc60000 esr: 0xf2000001
[additional output removed — D.S.]
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dstillmanThat'd be a Rosetta bug. Upgrade to the current version of Big Sur. You're a few versions behind.
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aragin08Thank you for the prompt reply, that worked!!