PDFs not syncing across devices
Hello,
I am primarily using Zotero on a Macbook, however I also wish to access my library on a Dell laptop. I have enabled syncing and I can see my library across both devices, however the PDFs are not accessible from the Dell laptop.
I have looked on Zotero for web and it appears that the PDFs are not all visible on the web version either. I have tried the 'Reset File Sync History' but nothing seems to change.
I have generated the following Debug ID: D1678135039
Any advice would be appreciated.
I am primarily using Zotero on a Macbook, however I also wish to access my library on a Dell laptop. I have enabled syncing and I can see my library across both devices, however the PDFs are not accessible from the Dell laptop.
I have looked on Zotero for web and it appears that the PDFs are not all visible on the web version either. I have tried the 'Reset File Sync History' but nothing seems to change.
I have generated the following Debug ID: D1678135039
Any advice would be appreciated.
To be clear, the error will appear on the computer where you actually added the files. You wouldn't get a quota error on another computer where you're just trying to download files.