Import from Mendeley failing to complete
Thanks to all who provided instructions how to migrate a Mendeley library to Zotero 6: Can anyone point me to existing info to troubleshoot the following bug?
After syncing new "private notes" from their desktop app 1.19 to the Mendeley server became erratic starting in January 2022 and eventually stopped altogether a few months later. Since the library has >15'000 entries with thousands of PDFs, I first imported into Zotero the sqlite file of a re-installed 1.18 version of the Mendeley desktop app: This worked for only about 12'000 entries that I had downloaded until end of May 2019, their PDFs and highlightings, and for the main notes (though not for those in "Private notes" fields). Trying to add missing items, I next imported also from the Mendeley server, but only 200 of about 3000 additional references were added to Zotero (and without any private notes that had still synced to the Mendeley server). Re-launching "Import from Mendeley..." again triggered the progress bar for about 5 hours, but then it stalled after 90% and no items were added to the library at this stage. So I tried once more, with exactly the same outcome.
Is my only option to abort the stalled import and try to manually export the missing items from Mendeley and import them e.g. as .ris files, without their PDFs, notes and highlightings?
After syncing new "private notes" from their desktop app 1.19 to the Mendeley server became erratic starting in January 2022 and eventually stopped altogether a few months later. Since the library has >15'000 entries with thousands of PDFs, I first imported into Zotero the sqlite file of a re-installed 1.18 version of the Mendeley desktop app: This worked for only about 12'000 entries that I had downloaded until end of May 2019, their PDFs and highlightings, and for the main notes (though not for those in "Private notes" fields). Trying to add missing items, I next imported also from the Mendeley server, but only 200 of about 3000 additional references were added to Zotero (and without any private notes that had still synced to the Mendeley server). Re-launching "Import from Mendeley..." again triggered the progress bar for about 5 hours, but then it stalled after 90% and no items were added to the library at this stage. So I tried once more, with exactly the same outcome.
Is my only option to abort the stalled import and try to manually export the missing items from Mendeley and import them e.g. as .ris files, without their PDFs, notes and highlightings?
Can you provide a Debug ID for an online import attempt that stalls? (You can use the "View Output" option to see if it's actually still doing anything.)
And to obtain a Debug ID from the Help menu, do you suggest to quit Zotero first? As is, the progress bar of the Importing has been stalled for hours, and no menu in Zotero is shown in the menu bar except "Zotero", where it seems I could only use the Quit command. The menus "File" and "Window" are greyed out and disappear a second after I select the Zotero app icon or the stalled Import window.
Yes, you might as well restart and repeat with the View Output window open.
In the meantime: Could it be that completing the log for the latest Debug ID simply took a while? Because now, my Debug Output window shows many more lines (Debug ID D140989525). Is there a way to know when the compilation of a Debug Output View is finished?
When I clicked Cmd+Shift`, the Import progress window disappeared (normal? Or because my keyboard requires to add the Shift key to type backtick ` ?), and I was able to select Zotero again, and the "Submit" button in the Debug Output window became responsive and triggered its own progress bar. But that on its own seems to take forever. If it finally shows a Debug ID, I will post it here.
Since each step is so slow: Can Zotero pick up where it left in case I have to interrupt internet access to move between workplaces? Thanks for your patient advice...
https://www.zotero.org/support/debug_output#logging_to_a_terminal_window
You should leave View Output closed, since that will likely slow things down. You can check the size of the text file in Finder to make sure it's going up.