Upgrade Storage"Too old to sync" yet will not update
669882509
Hi there, I keep getting a pop-up that my version of Zotero is "too old to sync," yet whenever I attempt to check for updates, it stays stuck on the screen which says "connecting to the update server." I wonder if it has something to do with me renewing my subscription, which I did do on my laptop and this has seemed to resolve the issue, but I am seemingly unable to do this on my work computer.
Apologies, I am not very techy, this is probably a simple fix!
Also, while I'm here - THANK YOU for the awesome service that is Zotero!!
Many thanks,
Will
Hi there, I keep getting a pop-up that my version of Zotero is "too old to sync," yet whenever I attempt to check for updates, it stays stuck on the screen which says "connecting to the update server." I wonder if it has something to do with me renewing my subscription, which I did do on my laptop and this has seemed to resolve the issue, but I am seemingly unable to do this on my work computer.
Apologies, I am not very techy, this is probably a simple fix!
Also, while I'm here - THANK YOU for the awesome service that is Zotero!!
Many thanks,
Will
This has nothing whatsoever to do with a storage plan.
[JavaScript Error: "HTTP GET https://api.zotero.org/users/4929863/settings?since=1645 failed with status code 400"]
[JavaScript Error: "HTTP GET https://api.zotero.org/users/4929863/settings?since=1645 failed with status code 400"]
[JavaScript Error: "HTTP GET https://api.zotero.org/users/4929863/settings?since=1645 failed with status code 400"]
[JavaScript Error: "HTTP POST https://api.zotero.org/users/4929863/collections failed with status code 400"]
[JavaScript Error: "HTTP GET https://api.zotero.org/users/4929863/settings?since=1645 failed with status code 400"]
[JavaScript Error: "HTTP GET https://api.zotero.org/users/4929863/settings?since=1645 failed with status code 400"]
[JavaScript Error: "HTTP GET https://api.zotero.org/users/4929863/settings?since=1645 failed with status code 400"]
version => 5.0.55, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.55, extensions => Zotero LibreOffice Integration (5.0.14.SA.5.0.55, extension), Zotero Word for Windows Integration (5.0.8.SA.5.0.55, extension)
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