Upgrade StoragePDF files do not sync across devices
My report ID is: 703114508
Hello,
I am not seeing my PDF files across devices. I can see an entry in my Library, but the pdf icon is greyed out. When I click on it, I get an error saying:
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The attached file could not be found at the following path:
<my file system>/Zotero/storage/L2VBNLTS/Qadri - 2021 - Platform workers as infrastructures of global tech.pdf
It may have been moved or deleted outside of Zotero, or, if the file was added on another computer, it may not yet have been synced to or from zotero.org.
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Along with the error above, I am given an option to "locate" the file. When I click the "locate" button, an empty folder opens up. The empty folder has is named according to an indexing system (I guess?).
I've checked that the sync status is green on all my devices. I am on a 2GB plan and plan to re
Please help.
Hello,
I am not seeing my PDF files across devices. I can see an entry in my Library, but the pdf icon is greyed out. When I click on it, I get an error saying:
-----------------------------
The attached file could not be found at the following path:
<my file system>/Zotero/storage/L2VBNLTS/Qadri - 2021 - Platform workers as infrastructures of global tech.pdf
It may have been moved or deleted outside of Zotero, or, if the file was added on another computer, it may not yet have been synced to or from zotero.org.
------------------------------
Along with the error above, I am given an option to "locate" the file. When I click the "locate" button, an empty folder opens up. The empty folder has is named according to an indexing system (I guess?).
I've checked that the sync status is green on all my devices. I am on a 2GB plan and plan to re
Please help.
Steps I took:
1. Enable debug output logging
2. Perform Reset File Sync History
3. Force a sync using the sync button on top right corner
4. Open the file that is available locally but not online.
I have Zotero on three devices, but only one device is causing sync problems.
Thanks a lot!