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I have updated my Zotero and continue to get a warning sign whenever I open a word document that has a word processor. I have followed the steps for word processing trouble shooting and still get "zotero intergration error" notifications. Please help
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I have followed the word processor documents steps but cannot get past step 6 without errors continuing.
If you're having trouble following the steps, you need to explain exactly where you're having trouble, because what you're saying makes no sense. Again, the entire point of that page is to walk you through how to debug, isolate, and fix the problem.
Make a copy of your document — by duplicating the file itself, not by copying and pasting the content — to use for debugging.
If using OneDrive on Windows, save the copy of the document to your local hard drive, or try renaming the file to remove any spaces in the filename. OneDrive is known to interfere with the plugin for some people. If this fixes the problem for you, you can help us debug this conflict by posting to the Zotero Forums.
Would you like to view troubleshooting instructions?
This is the error I get within steps 5-7
Try copying and pasting the document content into a new document (or using File → “Make a copy” in Google Docs) to see if the problem goes away. You may need to click the “Set Document Preferences” button before your old citations will be recognized.
When I click "set document preferences" I cannot do anything as Zotero experienced an error updating your document.
Would you like to view troubleshooting instructions?
Takes me back to the links you have sent and that I have in fact completed, and have been going around in circles. This is where I am struggling and this is where I need help with finding out how to get out of, as the steps listed I cannot proceed forward with as the system will not let me
But you need to answer my question before we go any further: are you able to insert a citation in a new, empty document?
I am able to add to a new document, however, zotero shifted in view of the way I can access, and pulls up as a mini zotero library intead of the red bar that could be used to type in.
And if so, then as the page says, you should send the broken, empty document to support@zotero.org with a link to this thread, and you should tell us your Word and OS version. You should also restart Zotero and provide a Debug ID for reproducing the error in the cleared, empty document.