Upgrade StorageZotero experimentó un error al actualizar su documento.
I was using Word until yesterday and everything worked perfectly with zotero. Today I opened the same doc and I can't add any citations. It says 'Zotero experienced an error while updating its document.'
If I open a new document, Zotero works normally. But I need to recover the old document with the Zotero citations, it is my doctoral thesis, pls help!
Update: I copy the entire doc in a new doc, and Zotero started working again. But I close the file, and when I wanted to continue working on it later, the same error appeared.
If I open a new document, Zotero works normally. But I need to recover the old document with the Zotero citations, it is my doctoral thesis, pls help!
Update: I copy the entire doc in a new doc, and Zotero started working again. But I close the file, and when I wanted to continue working on it later, the same error appeared.
In general, for an existing document, see Troubleshooting Errors in Word Processor Documents, but if you saved the file in the wrong format the citations may be broken.